Social Performance Coordinator at FIRST E&P Limited

FIRST Exploration & Petroleum Development Company Limited (FIRST E&P) is a Nigerian oil and gas company that was established in 2011. It started formal business operations on the 1st of July, 2012. FIRST E&P is a deeply technical, commercial and entrepreneurial organization, with full delivery capability across the entire upstream oil and gas value chain.

We are recruiting to fill the position below:

Job Title: Social Performance Coordinator

Location: Ikoyi, Lagos
Employment Type: Full Time

Description

• As a Community Relations Officer, you will play a crucial role in fostering positive relationships between FIRST E&P and her host communities.
• You will be responsible for implementing strategies to engage with various stakeholders, including relevant government agencies, and community groups.
• You will also be responsible for ensuring host community access to local community content opportunities in FIRST E&P and vendors.
• Through effective communication and stakeholder engagement activities, you will help to enhance FIRST E&P's reputation, promote goodwill, and support ESG commitments.

General

• Strategy Development: Collaborate with SP Manager, to develop social performance strategies aligned with FIRST E&P’s values, mission, and business objectives, Conduct research and analysis to identify emerging social issues, stakeholder expectations, and best practices in corporate social responsibility (CSR),
• Policy and Procedure Development: Support the development, implementation, and maintenance of social performance policies, standards, and procedures. Ensure compliance with relevant laws, regulations, and industry standards related to social responsibility and community engagement.
• Community Engagement: Develop and maintain strong relationships with community members, leaders, and organizations to understand their needs, concerns, and priorities.
• Communication: Serve as the primary point of contact for community inquiries, feedback, and issues. Communicate FIRST E&P's initiatives, projects, and activities to stakeholders.
• Outreach Programs: Plan, coordinate, and implement outreach programs and events aimed at promoting community involvement, participation, and awareness of FIRST E&P's program.
• Local Community Content: Collaborate with other departments to identify and implement local community content opportunities for the communities.
• Advocacy: Advocate for community interests and concerns within the FIRST E&P. Represent FIRST E&P at community meetings, forums, and events to address issues and build consensus.
• IssuesManagement: Issues identification and management before they escalate into crises. In the event of a community crises, act as a liaison between FIRST E&P and the communities during times of crisis or controversy.
• Build Trust: Manage communication and mitigate negative perceptions to maintain trust and credibility.
• Feedback Analysis: Gather, analyze, and report feedback from the communities to identify trends, opportunities, and areas for improvement. Use insights to inform decision-making and enhance community relations strategies.
• Compliance: Ensure compliance with relevant laws, regulations, and ethical standards in all community relations activities.
• Documentation: Maintain accurate records of community interactions, initiatives, and outcomes. Prepare reports, presentations, and other materials to document the impact of FIRST E&P’s community relations efforts.
• Monitoring & Evaluation: Responsible for maintaining the Social Performance Monitoring & Evaluation data relating to community relations, grievance management and community content.
• Prepare regular reports/presentations on FIRST E&P’s social performance metrics, trends, and initiatives for internal and external stakeholders.
• Budget: Handle budget performance and alignment sessions with JV Partners.

Qualifications:

• 8-10 years’ experience.
• Bachelor's degree in communications, public relations, community development, or a related field.
• Proven experience in community relations, preferably in the Niger Delta.
• Excellent communication skills, including the ability to articulate complex ideas clearly and persuasively both verbally and in writing.
• Strong interpersonal skills with the ability to build rapport, negotiate, and collaborate effectively with diverse stakeholders.
• Demonstrated strategic thinking and problem-solving abilities.
• Experience planning and executing community outreach programs and events.
• Knowledge of relevant laws, regulations, and best practices in community relations and public engagement.
• Proficiency in Microsoft Office suite especially excel and social media platforms.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Flexibility to work evenings and weekends as needed for community events and meetings.
• Commitment to FIRST E&P’s values.
• Excellent interpersonal skills, including a high level of discretion and diplomacy and ability to manage conflict and gain consensus.
• An ability to communicate verbally and in writing, appropriately and persuasively, to different audiences.
• Demonstrated ability to act objectively and with integrity in a socially and ethnically complex environment.
• Overall familiarity with the core areas of social performance, such as understanding the different types of social impacts resulting from extractive projects; issues management; skills in stakeholder engagement and consultation, familiarity with international standards and guidelines in the social performance area.
• Experience in identifying local content, business linkages / supplier opportunities in the framework of sustainable development.
• Detailed understanding of the external environment especially the Niger Delta in which FIRST E&P operates.
• Ability to build and maintain strong working relationships with key stakeholders in the operational areas including (but not limited to) regulators, local authorities, NGOs/CSOs, religious institutions and cultural bodies etc.
• Ability to represent company at key engagements which require social input/knowledge (i.e. NGO engagement).
• Ability to manage issues and resolve conflicts without negative impact on company business.
• Ability to capture, document and deploy lessons learnt in planning, monitoring, evaluation, project accountability and impact assessment.

Application Closing Date
Not Specified.