Front Office Personnel at Greywood Hotels and Apartments

Greywood Hotels & Apartments is situated in a serene and well-secured environment. We pride ourselves in providing clean and comfortable accommodation to all our guests which includes work professionals, corporate entities etc. If perfect relaxation is your desire, Greywood Hotels & Apartments is definitely the ideal place to be.

We are recruiting to fill the position below:

Job Title: Front Office Personnel

Location: Ojodu, Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates, and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments.

Requirements

• Candidates should possess a minimum of B.Sc / HND qualification.
• Candidates should reside within Ojodu, Ikeja, Agege, Ogba , Alagbole, Akute axis.

Application Closing Date
25th July, 2024.