Operations Supervisor at Greywood Hotels & Apartments - 2 Openings

Greywood Hotels & Apartments is situated in a serene and well-secured environment. We pride ourselves in providing clean and comfortable accomodation to all our guests which includes work professionals, corporate entities etc. If perfect relexationis your desire, Greywood Hotels & Apartments is definitely the ideal place to be.

We are recruiting to fill the position below:

Job Title: Operations Supervisor

Locations: Ojodu & Ikeja - Lagos
Employment Type: Full-time

Responsibilities

• Overseeing specific departments such as housekeeping, maintenance and laundry or front desk and restaurants departments.
• Monitoring employee performance and conducting regular evaluations to help improve customer service.
• Ensure that quality services are rendered per time.
• Welcoming and registering guests once they arrive.
• Resolving issues regarding hotel services, amenities, and policies.
• Organizing activities and assigning responsibilities to employees to ensure productivity.

Requirements

• Interested candidates should possess a Bachelor's Degree in relevant fields with 2 years work experience.
• Proven experience in a supervisory or management role within the hospitality industry.
• Strong leadership and interpersonal skills, with a focus on team development and guest satisfaction.
• Excellent communication abilities, including proficiency in English and the ability to engage with diverse clientele.
• Working knowledge of hotel management software, reservation systems, and point-of-sale platforms.
• Ability to multitask, prioritize responsibilities, and make informed decisions under pressure.
• Understanding of financial management principles, including budgeting and cost control.
• Certification or degree in hospitality management or a related field is preferred.
• Females are strongly advised to apply for gender balance.

Application Closing Date
5th August, 2024.