Administrative Secretary, Customer Service and Sales Executive (Female) at DreamCity Property & Investment Limited

Dreamcity Property & Investment Limited remains at vanguard of residential and commercial real estate development across major cities in Nigeria, delivering reliable residential structures with quality infrastructures, luxury apartments in highbrow cities and commercials real estate with good returns for our investors, whom have overtime become part of our success story.

We are recruiting onbehalf of our esteemed hotel and hospitality establishment to fill the position below:

Job Title: Administrative Secretary, Customer Service and Sales Executive (Female)

Location: Abuja (FCT) 
Employment Type: Full-time

Job Summary

• We are seeking a highly motivated and skilled individual to join our team as an Administrative Secretary, Customer Service and Sales Executive.
• This role requires a minimum of 2 years of experience in the industry, along with excellent educational qualifications.

Responsibilities
In-room reservations:

• Handling guest inquiries and reservations, ensuring a seamless booking process for our valued guests.

Customer service:

• Providing outstanding service to guests, ensuring their needs are met and their experience exceeds expectations.

Sales and marketing:

• Developing and implementing effective marketing strategies to attract new guests and retain existing ones. This includes managing social media accounts, creating promotional materials, and developing relationships with travel agents and other partners.

Lead and pipeline generation and management:

• Proactively identifying and pursuing potential corporate clients, establishing retainers, and maintaining relationships to drive sales growth.

Sales targets achievement:

• Working towards achieving monthly sales targets, monitoring performance, and taking necessary actions to meet or exceed goals.

Requirements

• Minimum of 2 years of experience in the hotel and hospitality industry.
• Excellent educational qualifications in a relevant field.
• Strong customer service skills and a passion for delivering exceptional guest experiences.
• Proven ability to drive sales, generate leads, and achieve targets.
• Proficiency in hotel software systems, Microsoft Office applications, and other relevant sales and marketing tools.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment and collaborate with colleagues across departments.

Application Closing Date
16th July, 2024.