Business Support Officer at Tati Consults

Tati Consults is Nigeria's largest provider of human resource outsourcing and management solutions. Our strong pedigree and unrivaled ability to serve clients and prospects better than anyone else in the industry can be attributed to the culture's pervasive Professionalism, Innovation, and Excellence. Our team was carefully selected to provide you with a comprehensive HR service, a wealth of knowledge, and sound advice on all aspects of HR and the employee lifecycle.

We are recruiting to fill the position below:

Job Title: Business Support Officer

Location: Lagos

Job Summary

• We are seeking a proactive individual to join our team as a Business Support Officer. This role offers diverse responsibilities with a strong emphasis on enhancing company visibility and operational efficiency through digital services.

Key Responsibilities
Digital Presence Management:

• Develop and implement strategies to enhance company visibility and engagement online.
• Manage and optimize social media platforms and other digital channels to promote company services effectively.
• Create compelling content, including posts, articles, and multimedia materials, to attract and inform our audience.

Customer Interaction:

• Serve as the primary point of contact for customer inquiries and feedback.
• Provide exceptional customer service, ensuring prompt and professional responses.
• Resolve issues effectively to maintain high levels of customer satisfaction.

Operational Support:

• Assist in daily operational tasks to ensure smooth functioning across departments.
• Collaborate with internal teams and external partners to deliver quality service and support.
• Contribute to various projects aimed at enhancing operational efficiency and company growth.

Website Maintenance:

• Manage and update company website content to ensure it reflects current offerings and engages visitors effectively.
• Monitor website performance and user experience, implementing improvements as needed.

Promotional Activities:

• Represent the company at industry events, conferences, and networking opportunities.
• Support promotional efforts to increase brand awareness and foster business relationships.

Stakeholder Engagement:

• Cultivate positive relationships with vendors, partners, and stakeholders.
• Facilitate communication and address inquiries or concerns to maintain productive partnerships.

Qualifications

• Bachelor’s Degree in Marketing, Communications, Business Administration, or a related field preferred.
• Proven experience in digital marketing, social media management, or related fields.
• Strong understanding of online platforms, digital marketing strategies, and content creation.
• Excellent communication and organizational skills, with the ability to multitask and prioritize effectively.

Application Closing Date
30th July, 2024.