Customer Service Officer (Hybrid) at Leadway Assurance Company Limited

Leadway's continuous dedication towards professionalism, service excellence and clients satisfaction is what keeps driving us through the expanse of the digital space and unto every home. This is why we won't stop in our search for the Best of the Best hands in our various advertised roles.

We are recruiting to fill the position below:

Job Title: Customer Service Officer (Hybrid)

Location: Ikeja, Lagos
Employment Type: Full-time

Key Responsibilities

• Act as the point of contact between clients and our team.
• Understand and anticipate client needs, preferences, and potential issues.
• Coordinate with other team members to ensure timely and successful delivery of our solutions according to client needs.
• Provide regular feedback from clients to the team to facilitate continuous improvement.
• Conduct client meetings to review campaign results and discuss future strategies.
• Attend training sessions and seminars to stay updated with the latest Sales /marketing trends and tools.
• Participate in team meetings and brainstorming sessions.

Requirements

• Candidates should possess Bachelor's Degrees in Management, Marketing, Business, or a related field with 2+ years relevant work experience.
• A passion for High-end Sales
• Excellent communication skills, both verbal and written.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt.
• Previous experience or education in marketing or related fields is a plus.

Salary
N200,000 - N450,000 Monthly.

Application Closing Date
27th August, 2024.