Destination Consultant at Finchglow Holdings

Finchglow Holdings is a premier aviation company providing comprehensive travel management, cargo services, and training across all sectors of the economy, including corporate entities, trade partners, and individuals. Our corporate headquarters is situated in Ikoyi, southwest Lagos. The group consists of six (6) subsidiaries specializing in various aspects of the aviation industry downstream, along with two (2) affiliates, one of which operates in the upstream aviation sector. We maintain a strong presence across nine (9) locations, including five (5) in Lagos, two (2) in Abuja, and one each in Kano and Port Harcourt.

We are recruiting to fill the position below:

Job Title: Destination Consultant

Location: Lagos
Employment Type: Full-time

Job Summary

• As a Destination Consultant, your role involves curating bespoke holiday packages, selling, and promoting travel products and holiday destinations tailored to client needs in collaboration with your Line Manager.

Responsibilities

• Liaise with coach operators, airlines, hoteliers, and resort representatives to get best prices and packages for clients
• Attend holiday shows, travel and tourism exhibitions
• Collect and provide comprehensive information and coordinate guest requests regarding hotel services, sporting events, attractions, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours etc.
• Take enquiries from corporate clients regarding their local and international hotel requirements and handle guest bookings as required
• Responsible for researching and recommending destination sites, including corporate and leisure locations
• Maximize conversions by following up on quotations in established timeframe
• Demonstrate competency of product knowledge
• Work with local and international tourist site to promote tour packages
• Assist clients with all products /Services rendered for optimum service delivery
• Research and stays connected with current tourism trends, fares, ratings and new destination opportunities
• Follow up on generated leads from online and offline channels
• Reporting of activities performed daily to the Line Manager
• Contact hoteliers, tour operators and transportation service providers for availability, produce quotes and present options to clients for booking
• Offering excellent customer service and build a rapport with clients
• Carry out additional job-related duties as assigned.

Qualifications

• First Degree in a related field
• Minimum of 2 years professional experience within the travel industry.
• Result Oriented & Target Driven
• Sound knowledge of general travel information and destinations
• Proficiency in the use of online platforms to curate packages and attend to requests
• High proficiency levels with the use of Microsoft Office programs and ability to quickly master new technologies
• Excellent verbal & written communication skills as well as organization skill
• Ability to work in a team environment and excellent interpersonal skills
• Highly innovative and creative thinking as well as excellent customer service delivery
• Ability to work under pressure and effectively multi-task while maintaining professional rapport with clients

Application Closing Date
24th July, 2024.