Revenue Assurance Manager & Interconnect Manager at Smile Communications Nigeria Limited

Smile Communications provides 4G LTE mobile broadband in several countries in Africa. Our objective is to become the broadband provider of choice for Superfast mobile broadband internet and Super Clear voice services in each of our markets and to provide over 300 million potential customers in our countries of operation with a fast, reliable and high-quality broadband internet to accelerate development and wealth creation.

We are recruiting to fill the position below:

Job Title: Revenue Assurance Manager & Interconnect Manager

Location: Lagos
Employment Type: Full Time

Responsiblities

• Develop comprehensive revenue assurance and fraud prevention policies and procedures;
• Recommend and implement fraud prevention systems and process enhancements;
• Perform reconciliation of revenue streams, call data records, billing traffic to ensure their integrity;
• Provide leadership, direction in protection of assets to avoid financial loss and prevention of fraud throughout the company;
• Investigate customer complaints and recommend actions to be taken;
• Liaise with all other departments and other finance teams to design, develop and implement best practices to assess, manage and prevent fraud;
• Document revenue flows and monitor the same;
• Develop business continuity planning approach, design tools and processes to minimize business interruption and revenue loss due to disasters, sabotage and, network crashes and downtime;
• Update and maintain international rates table.
• Monitor and analyze international traffic routing to ensure Least Cost Routing is regularly applied;
• Monitor and block unauthorized airtime transfers, and unauthorized call routing/refiling;
• Continuously work to understand and mitigate revenue loss to ensure high levels of loss avoidance;
• Analyze and sign-off on commission payments to assess the integrity thereof and compliance with business rules;
• Monitor potential revenue leakages and inflated cost exposures inherent in interconnect trading environments;
• Test changes made to revenue generating software platforms to ensure potential revenue leakage exposures are addressed before operational deployment;
• Perform any other ad hoc duties as may be assigned by the Chief Finance Officer or any other person appointed by the company for this purpose.

Requirements

• Bachelor’s Degree in Finance or any related field
• A Master’s Degree in Finance or any related field is an added advantage
• Minimum of 8 Years work experience with at least 5 years hands-on experience in Telecommunications industry
• Sound project management skills
• Logical and analytical skills
• Interpersonal/communications skills

Application Closing Date
Not Specified.