Team Lead, Micro Loan at Mkobo Microfinance Bank Limited

Mkobo Microfinance Bank Limitedis registered in Nigeria as MKOBO Microfinance Bank (No. RC1234231), 3rd floor, 13 Hughes Avenue, Alagomeji, Yaba, Lagos.Mkobo is currently pivoting to a full service digital bank/Neobank. Our goal is to help hard working Africans to improve their financial wellbeing by making it easy for them to earn, save, spend and invest their hard earned money. We are currently recruiting for dynamic, creative, flexible and experienced team members with a passion for everything technology and a commitment to add their quota to the success of our vision. You will find the growing MKOBO team working at the same location. We are authorised and regulated by Central Bank of Nigeria (CBN) under registration number 51188.By using this website, you understand that the services and products offered on this website (“Services and Products”) are for information purposes only.

We are recruiting to fill the position below:

Job Title: Team Lead, Micro Loan

Location: Lagos
Employment Type: Full-time

Responsibilities

• Creating and developing new innovative ways to communicate the company message to their existing customers.
•  To ensure that long-term customer relationship is maintained so as to achieve the goals of the company.
• To conduct direct marketing of the Company’s products and services to help maximize revenue.
•  Prompt response to customer enquiries on products or existing account queries and effect satisfactory outcomes.
•  Contribute to team effectiveness through participation and cooperation
• Maintained and developed new customers account, and liaison with back office staff in processing new clients.
• Compile necessary documentation from customers to be submitted for review and approval.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Contribute to team effort by accomplishing related results as needed.
• To organize activities relating to sales and marketing promotions that will help increase awareness and generate new business.

Qualifications and/or Experience

• Minimum of a Degree in Marketing/Finance/Communication from a reputable University
• Postgraduate Degree is an added advantage.
• Minimum of 2 Years relevant professional experience in a similar role.
• Financial services or technology company experience will be beneficial

Knowledge:

• Experience in marketing and sourcing new clients for loans and mobilisation of deposits.
•  Knowledge of direct sales and marketing.
• Sound knowledge of the financial products and services.
• Knowledge of Anti Money Laundering (AML) and Counter-Terrorism Financing (CTF) acts
• Strong Stakeholder Management and team player.
• Experience in developing marketing and sales strategies.
• Knowledge of relationship building and customer management.
• Self-starter and ability to work independently.
•  Ability to thrive in a dynamic, pressurized work environment.
• Ability to innovate, prioritize and implement effectively.
• Ability to maintain confidentiality of information.
• Ability to work with little or no supervision

Skills:

• Able to achieve set targets
• Develop long–term relationships with clients
• Ability to maintain and develop new customers account, and liaison with back office staff in processing new clients.
• PC word processing, spreadsheet and database preparation and evaluation skills
• Goal-oriented, needs to be focused and achieve targets
• Self-starter and team Player
• Sound interpersonal and negotiation skills
• Good oral and written communication skills
• Leadership, Supervision and Coaching skills
• Highly detail-oriented and analytical skills.

Application Closing Date
18th July, 2024.