Retail Store Manager at SKLD Integrated Services Limited - 2 Openings

SKLD integrated Services LLC is Nigeria’s leading provider of relief products and solutions to local and international organizations engaged in development work, emergency interventions and crisis management. SKLD was formerly operating under the name School Kits Limited, an integrated educational supplies company which was launched in 2000 in Lagos, Nigeria.

We are recruiting to fill the position below:

Job Title: Retail Store Manager

Locations: Ikeja and Lekki - Lagos
Employment Type: Full-time

Job Summary

• The Retail Store Manager will be responsible for overseeing the daily operations of our store, ensuring smooth functioning and profitability.
• This role involves managing staff, driving sales, ensuring customer satisfaction, and maintaining high standards of visual merchandising.

Key Responsibilities

• Store Operations: Oversee daily store operations, including opening and closing procedures, cash handling, and inventory management.
• Staff Management: Recruit, train, and supervise store staff, providing guidance and support to ensure optimal performance.
• Sales Performance: Drive sales and meet store targets by implementing effective sales strategies and promotions.
• Customer Service: Ensure high levels of customer satisfaction through excellent service and effective handling of customer inquiries and complaints.
• Merchandising: Maintain visual merchandising standards to enhance the store’s appearance and appeal to customers.
• Inventory Control: Monitor stock levels, manage orders, and coordinate with suppliers to ensure adequate inventory.
• Reporting: Prepare regular reports on sales performance, customer feedback, and store operations for the regional manager.
• Compliance: Ensure compliance with company policies, procedures, and health and safety regulations.
• Marketing Initiatives: Collaborate with the marketing team to execute in-store promotions and events.

Qualifications

• Bachelor’s Degree in Business Administration, Retail Management, or a related field.
• Minimum of 3 years of experience in retail management, preferably within the educational supplies or lifestyle products industry.

Skills & Attributes:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in retail management software and Microsoft Office Suite.
• Ability to analyze sales data and make informed decisions.
• Customer-focused and service-oriented.
• Ability to work in a fast-paced environment and handle pressure.

Salary
N150,000 - N180,000 / month.

Application Closing Date
31st July, 2024.