People Operations Associate (Remote) at Reliance Health

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Title: People Operations Associate

Location: Lagos (Remote)

Job Description

• We are seeking a dedicated Junior People Partner to join our team and support aligning business objectives with our employees and management in designated divisions.
• In this role, you will act as a consultant to management on various People Operations-related matters, serving as both an employee advocate and a change agent.
• You will collaborate closely with the HR team to deliver value-added services that align with our organizational goals and drive success for both management and employees.

Key Responsibilities
Business Partnering: 

• Act as a point of contact for managers and employees in the business unit. 
• Understand business objectives and support HR strategies to align with them. 
• Provide HR guidance on basic HR policies and procedures. 

Employee Relations: 

• Assist in managing and resolving employee relations issues. 
• Conduct initial investigations and escalate complex issues as needed. 
• Maintain knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. 

Performance Management: 

• Support the implementation of performance management systems. 
• Assist line managers with performance reviews and development plans. 
• Help address underperformance and support setting achievable goals. 

Talent Management: 

• Assist in the talent acquisition process by coordinating with the recruitment team. 
• Support the onboarding process to ensure a smooth transition for new employees. 
• Help develop and implement employee retention programs. 

Learning and Development: 

• Identify basic training needs for business units and individual coaching needs. 
• Collaborate with the Learning & Development team to deliver relevant training programs. 
• Monitor and evaluate training programs for effectiveness. 

Compensation and Benefits: 

• Provide basic guidance on compensation and benefits matters. 
• Support the annual salary review and bonus processes. 

Change Management: 

• Support organizational change initiatives by providing HR expertise and guidance. 
• Assist in developing change management strategies to support business objectives. 
• Facilitate communication and training during periods of change. 

Requirements

• 1-2 years of experience in an HR role. 
• knowledge of HR practices and labour laws. 
• Experience with performance management, employee relations, and talent management. 
• Excellent interpersonal and communication skills. 
• Ability to build and maintain positive relationships with colleagues and stakeholders. 
• Strong problem-solving and decision-making skills. 
• Ability to handle sensitive situations with tact and confidentiality. 
• Proficiency in HRIS and Microsoft Office Suite. 

Application Closing Date
Not Specified.