Regional Business Manager at Koolboks Limited

Koolboks makes refrigeration accessible and affordable to all. Our solar-powered freezers, equipped with Pay-As-You-Go technology and offered through an innovative Cooling-as-a-Service model, enable eco-friendly and accessible refrigeration to everyone who needs it. Life is kool!

We are recruiting to fill the position below:

Job Title: Regional Business Manager

Location: Abuja
Employment Type: Full Time

Role Overview

• A regional business manager's main goal is to ensure that the business objectives and targets of their region are met or exceeded.
• This involves managing a team of sales representatives, account managers, and other staff, as well as developing and implementing regional sales plans, budgets, and forecasts.
• A regional business manager also liaises with other departments, such as marketing, finance, and customer service, to coordinate and align the regional activities with the overall organizational strategy.
• Additionally, a regional business manager monitors and analyzes the market trends, customer feedback, and competitor actions, and adjusts the regional plans accordingly.

Key Responsibilities
Your responsibilities will include, but are not limited to:

• Develop and execute regional sales plans to achieve business objectives and targets.
• Manage and motivate a team of sales representatives and account managers to maximize sales performance.
• Prepare and manage regional budgets and forecasts, ensuring efficient use of resources. 
• Recruit, train, and develop a high-performing regional sales team, including business unit leads, customer care Officers, maintenance consultants, field sales officers, and telesales reps.
• Set performance goals, conduct regular performance evaluations, and provide coaching and feedback. 
• Foster a positive and collaborative team culture, encouraging innovation and continuous improvement. 
• Oversee the operations of business units and ensure alignment with overall business goals. 
• Support business unit leads in achieving their targets and resolving any operational challenges. 
• Ensure that business units adhere to company policies and procedures. 
• Collaborate with marketing, finance, and customer service departments to ensure alignment with overall organizational strategy. 
• Coordinate regional activities with other departments to enhance operational efficiency and effectiveness. 
• Communicate regional performance and insights to senior management and other relevant stakeholders. 
• Monitor and analyze market trends, customer feedback, and competitor actions. 
• Adjust regional sales plans and strategies based on market insights and business needs. 
• Identify new business opportunities and areas for growth within the region. 
• Build and maintain strong relationships with key customers, distributors, and partners. 
• Ensure exceptional customer service and support to enhance customer satisfaction and loyalty. 
• Address and resolve customer issues and concerns in a timely and effective manner. 
• Provide regular reports on regional sales performance, market conditions, and competitor activities. 
• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement. 
• Use data-driven insights to inform decision-making and strategy development.

Qualifications

• Bachelor's Degree in Business Administration / Marketing / Sales, or a related field. MBA is a plus.
• Proven experience in a senior sales or business development role, preferably within the Solar Industry. 
• Strong leadership and team management skills. 
• Excellent communication, negotiation, and interpersonal skills. 
• Strategic thinker with strong analytical and problem-solving abilities. 
• Ability to work independently and collaboratively in a fast-paced environment. 
• Proficiency in CRM software and Microsoft Office Suite. 
• Willingness to travel within the region as required.

Application Closing Date
Not Specified.