Relationship Officer at Nicole Sinclair Consulting

Nicole Sinclair is a human resource consulting firm founded to maximize HR potential of its existing and potential clients. This we provide through effective partnership in attracting superior talent, developing staff and designing HR processes to yield maximized organizational effectiveness.

We are recruiting to fill the position below:

Job Title: Relationship Officer

Location: Surulere, Lagos
Employment Type: Full-time

Responsibilities

• Identify potential customers through databases, cold calling, follow up leads and telephone/personal contacts etc.
• To sell Personal EDFIN microfinance products to the specified target customers/segments and meet monthly sales targets.
• To contact potential customers and convince them about the bank’s product offerings.
  Ensuring that the conclusions on all the business sourced on Telesales leads, should be reported to SRM
• To ensure that prospects are clearly communicated about the bank charges/terms and conditions.
• To ensure “Know Your Customer” requirements as prescribed by the bank are duly adhered to. All the legal and compliance guidelines provided by the bank are adhered to.
• Data confidentiality and secrecy norms of the bank are adhered to.
• To ensure that no customer application is misplaced and is kept in safe custody.
• To ensure that code of the conduct as per the bank bank’s policy are adhered to
• To ensure that all the documents provided by the customer for completion the card applications are duly checked and forwarded to the relevant bank officers.
• To ensure that I do the documents original sighting as laid out in the original sighting guidelines of the KYC policy of the bank.
• To ensure that the sales process prescribed by the bank is fully adhered to.
• Verify that potential customers satisfy all criteria required of a desired customer profile as outlined by the bank.
• Derive insight to competitor’s sales activities and effectively report them to the Sales Manager/Relationship Manager.
• Maintain accurate and up to date activity records.
• Maximize sales referral opportunities by working with customer service colleagues.
• Is responsible for delivering service to customers that is synonymous with the consumer brand experience being promoted by the organization.
• To ensure performance as per the performance management criteria.

Salary

• N100,000 monthly

Application Closing Date
23rd July, 2024.