Manager at Zillion Restaurant Limited

Zillion Restaurant is a Nigerian fast food company that specializes in both continental and local dishes. Launched in 2022, the restaurant is focused on providing a range of dishes influenced from around the world. We have a focus on only using locally sourced produce and always ensure that their pricing is affordable so that everyone can enjoy great food.

We are recruiting to fill the position below:

Job Title: Manager

Location: Eket Akwa, Ibom
Employment Type: Full-time

Description 

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Application Closing Date
31st August, 2024.