Head of Telesales at Ascentech Services Limited

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Title: Head of Telesales

Location: Igbesa, Lagos
Employment Type: Full-time

Description 

• For the test task, you will need to describe a call script for non-deposits (non-deposits are people who have registered on the website for the first time and provided their details but have not yet made their first deposit).
• We are looking for an experienced Telesales Team Leader to spearhead their sales efforts and drive growth.
• Our company is a team of ambitious and creative professionals who are constantly developing and achieving high results. You can become a part of our team.

Requirements
What We Are Looking for:

• Interested candidates should possess a Bachelor's Degree in relevant fields with 7 - 11 years work experience.
• Experience with IP telephony (possibly with a local provider) and CRM;
• Experience in script preparation;
• Experience in staff training;
• Focus on achieving KPIs employees, not just administrative control;
• Proficiency in English. Day to Day of the role:
• Lead and motivate a team of telesales representatives to exceed sales targets;
• Writing and preparing scripts: improve the existing, writing new ones for different call segments, A/B tests;
• Telesales office work control: conducting daily meetings, listening to all calls for the day, record management on telesales conversions;
• Develop and implement effective sales strategies to attract and retain clients: preparing client feedback reports, participating in the creation of monthly task plan for Telesales;
• Focus on local culture while completing tasks.

Personal Skills:

• Communication and negotiation skills;
• Leadership skills;
• Staff developing and training skills with the ability to coach and motivate a sales team.

We Offer You

• Work from office in Lagos;
• Support from Team Lead on various tasks;
• 20 working-days paid annual leave, 5 days paid sick leave;
• High salary growth potential;
• Competitive compensation depending on the success of your work and your results;
• A unique work environment where you can be a part of creating a new and innovative product.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CVs to: cv@ascentech.com.ng using the job title and location as the subject of the mail.