Shift Supervisor at So Fresh Neighbourhood Market

So Fresh is Nigeria’s premium food hub for a wide range of fresh, nutritious and healthy meals. Seven years on, So Fresh has become the number one desired destination for people to make clean, safe & healthy food choices.

At So Fresh, we therefore believe that food should be fresh wholesome and close to nature as much as possible, hence we create, retail and promote fresh, tasty, organic, hygienic wholesome and healthy food.

We are recruiting to fill the position below:

Job Title: Shift Supervisor

Location: Lekki, Lagos
Employment Type: Full Time

Job Description

• To provide leadership to the team members by overseeing the operations and management of the outlet daily with the aim to maximize profit while minimizing cost.

Responsibilities

• Ensure standards of hygiene are maintained and that the outlet complies with health and safety regulations
• Ensure adherence to all established Standard Operating Procedures relating to food production
• Enforce conformance to the established food safety and quality policies
• Ensure compliance to the So Fresh standard recipe and measurements
• Ensure optimum performance in controlling the quality level of product and service, operating costs, customer satisfaction and safety procedures as well as sanitation, cleanliness, and hygiene.
• Assess the resource requirements putting into consideration of the peak hours and appropriately schedule resource.
• Ensure adherence to all established Standard Operating Procedures relating to the outlet operations and help desk activities)
• Follow up to ensure all help desk sales are closed out at the promised time
• Manage the well-being and health of team members
• Manage the leave process of team members
• Duly allocate and approve overtime hours to team members when the need arises
• Actively coach and mentor team members to deliver excellent results
• Conduct training in equipment in equipment operations or work and safety procedure during on-the-the job training of new hires.

Requirements

• Minimum of OND / HND / B.Sc qualification
• 3 - 5 years’ experience in the food/retail industry
• Minimum of 2 years’ experience in a supervisory role in the food/retail industry
• Ability to work effectively in a fast-paced work environment
• Excellent record keeping and supervisory skills
• Candidate should live close to the desired work location.

Application Closing Date
8th August, 2024.