Salon Manager at Elvaridah Limited

At Elvaridah, we emphasize on the critical matters and prospects of organizations such as business growth, strategy, planning, marketing, structure, and people management across different industries. We help companies focus on the growth of their businesses while aligning costs with strategy. With our all-inclusive approach and expertise, we capture values across the boundaries of any organization. Elvaridah focuses on optimizing all the different parts of a business as a unit.

We are recruiting to fill the position below:

Job Title: Salon Manager

Location: Lagos
Employment Type: Full Time

Job Description

• The Salon Coordinator will be responsible for overseeing the daily operations of the salon, managing staff, ensuring high levels of customer satisfaction, and driving business growth.
• The ideal candidate will have a passion for the beauty industry, excellent leadership skills, and a strong background in salon management.

Responsibilities
Coordination and Administrative Duties:

• Ensure client records are updated and accurately maintained.
• Coordinate stylist schedules to optimize appointment bookings.
• Manage inventory of retail products and salon supplies, including ordering and restocking as needed.
• Assist in maintaining a clean and welcoming environment throughout the salon.

Reception and Customer Service:

• Greet clients warmly and professionally as they enter the salon.
• Answer phone calls, respond to emails, and handle client inquiries promptly.
• Schedule and confirm appointments using the salon’s booking system.
• Provide information about salon services, pricing, and promotions to clients.
• Handle client check-ins and check-outs, including processing payments and managing the cash register.

Sales and Promotion:

• Promote salon services and products to clients, encouraging sales and repeat visits.
• Assist with marketing efforts, such as social media updates and promotional events.
• Track and report on sales and client feedback to help improve salon services.

Team Support:

• Assist salon staff with administrative tasks as needed.
• Communicate effectively with the salon team to ensure a seamless client experience.
• Handle any client complaints or issues with professionalism and escalate to the CEO when necessary.

Qualifications and Skills

• Proven 2  experience as a Salon Manager or in a similar role within the beauty industry.
• Strong leadership and team management skills.
• Excellent customer service and interpersonal skills.
• Proficiency in salon management software and basic accounting.
• Knowledge of beauty industry trends and best practices.
• Ability to multitask and manage time effectively.
• High school diploma or equivalent; additional certification in beauty or business management is a plus.

Salary
N80,000 - N100,000 / Month.

Application Closing Date
30th July, 2024.