Front Desk Executive at DAG Industries Nigeria Limited

DAG Industries Nigeria Limited provides the most popular range of Bajaj motorcycles, Bajaj tricycles, Bajaj genuine spares, MRF tyres, DAG lubricants and unfaltering after sales service. Backed by its untiring team of professional and trained technicians, authorized service stations and its own service center, DAG has been instrumental in developing Nigeria through building infrastructure and creating jobs thereby providing a livelihood for the common people in Nigeria. We at DAG are committed to provide genuine spare parts, accessories, and a never failing support to its customers and business associates.

We are recruiting to fill the position below:

Job Title: Front Desk Executive

Location: Ikeja, Lagos
Employment Type: Full Time

Job Overview

• We are seeking a dynamic and personable Front Desk Executive with experience in tele sales to join our team.
• This role requires a blend of excellent customer service skills, efficient front desk management, and proactive tele sales abilities.
• The ideal candidate will be the first point of contact for our organization, handling a variety of administrative and clerical tasks, while also contributing to sales targets through effective tele sales strategies.

Key Responsibilities
Front Desk Duties:

• Greet and welcome visitors warmly and direct them to the appropriate person or department.
• Answer, screen, and forward incoming phone calls while providing basic information as needed.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Monitor and ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, brochures).
• Receive, sort, and distribute daily mail/deliveries.
• Schedule appointments and maintain calendars.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.

Tele Sales Duties:

• Make outbound calls to potential customers to introduce the company's products/services.
• Identify customer needs and offer appropriate products/services to meet those needs.
• Follow up on leads and convert them into sales.
• Maintain a high level of product knowledge to provide accurate information to customers.
• Update customer records in the CRM system and ensure all communications are logged accurately.
• Handle customer inquiries and resolve any issues or complaints in a professional and timely manner.
• Collaborate with the sales team to share insights and strategies for improving sales performance.

Required Skills and Qualifications

• Proven experience as a front desk representative, agent, or relevant position.
• Experience in tele sales or a related sales role.
• Proficiency in Microsoft Office Suite and CRM systems.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Customer service orientation.
• Ability to handle sensitive information with confidentiality.
• Bsc / HND in any field.
• Must have completed her NYSC.
• Female Candidates only.

Working Conditions:

• Monday - Saturday (8am-6pm) For Saturday, it is one Saturday on, one off.

Compensation

• Gross Salary: N180,000 momthly.
• HMO / Pension / Leave Days and Allowance Provided.

Application Closing Date
12th August, 2024.