Tele-Sales / Customer Service Representative at Pruvia Integrated Limited

Pruvia Integrated Limited is a general service merchant with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. As an organization we are driven by the dictum of ‘Impossibility is Nothing’.

PIL was conceived in 2007, as regards to its incorporation and duly registered in 2013 with Corporate Affairs Commission of Nigeria (CAC) with Registration Number RC 1097861. It originated in response to providing world class services and solutions to the society at large and offering an alternative that is satisfactory in areas of our specialty. It has carried out service rendering duties in various states of Nigeria and within the ever bustling business environment of Lagos.

We are recruiting to fill the position below:

Job Title: Tele-Sales / Customer Service Representative

Location: Ikeja, Lagos
Employment Type: Full-time
Sector: Medicals

Job Summary

• We are seeking a highly motivated and results-driven Tele-Sales/Customer Service Representative to join our team.
• The ideal candidate will be the first contact to new and existing clients, interact with walk-in customers.
• The Tele-Sales/Customer Service Representative will build strong relationships with these clients, provide product education support, and achieve sales targets by professionally promoting medical products to healthcare providers.
• Drive sales growth through strategic relationship building, product demonstrations, and market analysis.
• Achieve sales targets, provide top-notch customer service, and stay current on industry trends.

Responsibilities

• Promote and sell medical Equipment to healthcare professionals and facilities.
• Develop and maintain relationships with new and existing customers
• Keep an updated customer database through records of calls and sales
• Address any questions or issues customers may have by communicating with them to understand their requirements and and need
• Reach out to existing and potential customers to present our product and service offering
• Learn details about our product and service offerings and provide product demonstrations and training to customers
• Meet and exceed sales targets within assigned territory.
• Stay current on industry trends, competitor activities, and market conditions.
• Collaborate with the sales team to develop strategies for growth.
• Engage the various communities such as social media platforms, emails, direct messages, chats platforms among others in a professional and excellent manner.
• You will be able to capture data by entering and storing work related data so as to analyse and create reports from data.
• Also, participating in administrative support to help the organisation processes Seamless.
• Must be able to manage customers and potential customers via Engagement across all our platforms

Requirements

• Bachelor's Degree in Media, Communication, Sales,Marketing, or related field
• 3 years proven track record of success in Customerservice,, Tele-Sales or a related field.
• Knowledge of medical terminology and products preferred
• Good knowledge of sales tools such as CRM software
• Exceptional written English skills, with the ability to communicate fluently and professionally, great interpersonal, presentation and negotiation skills
• Strong organizational skills, with the ability to manage time effectively and meet deadlines.
• Ability to build and maintain relationships with clients.
• A dynamic personality with the capacity to take on a variety of operational and administrative tasks.
• Self-motivated and results-oriented. Ability to work well in a fast-paced and dynamic environment.
• Ability to use Microsoft suits packages.
• Strong analytical skills with the ability to interpret data and draw actionable insights.
• Proactive attitude with a willingness to take on new challenges and responsibilities.

Salary
N70,000 - N80,000 Monthly.

Application Closing Date
31st August, 2024.