Program Manager - Community at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Program Manager - Community 

Location: Lagos (Hybrid)
Employment Type: Full Time

Job Overview

• The Program Manager, Community, will lead various startup community-centric activities, including planning, executing, and overseeing community programs and events.
• The Program Manager will also play a crucial role in evaluating community data to pinpoint open-innovation opportunities and manage the Interswitch for Startups platform.

Key Responsibilities
Program Development and Platform Management:

• Design, implement, and manage startup community programs that align with the organization's goals and objectives.
• Develop program budgets, timelines, and performance metrics to ensure programs are delivered on time and within budget.
• Manage Open Innovation leveraging the Interswitch for Startups platform.

Stakeholder Engagement:

• Build and maintain relationships with the Nigerian Startup ecosystem, community members, partners, and other stakeholders.
• Serve as the primary point of contact for startup community inquiries and concerns.

Event Planning and Coordination:

• Plan and execute community events, workshops, and other activities to engage and support the community.
• Coordinate logistics, including venue selection, scheduling, and resource allocation.

Monitoring and Evaluation:

• Track and report on program performance, including participation rates, feedback, and impact.
• Utilize data to assess the effectiveness of programs and identify areas for improvement.

Communication and Outreach:

• Develop and implement communication strategies to promote community programs and events.
• Create and distribute promotional materials, including newsletters, social media posts, and press releases.

Team Leadership and Collaboration:

• Lead and mentor program staff, interns, and volunteers.
• Collaborate with other departments to ensure alignment and support for community initiatives.

Qualifications
Education:

• Bachelor’s degree in Community Development, Social Work, Public Administration, or a related field. Master’s degree preferred.

Experience:

• Minimum of 5 years of experience in program management, community engagement, or a related field.
• Proven track record of successfully managing and delivering community programs.

Skills:

• Excellent organizational and project management skills.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and project management software.
• Experience with budget management and fundraising is a plus.

Personal Attributes:

• Passionate about community development and social impact.
• Empathetic and culturally sensitive.
• Innovative and solution-oriented.
• Detail-oriented and highly organized.
• Ability to work flexible hours, including evenings and weekends, as needed.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online