Resort General Manager at Phillips Outsourcing Limited

Phillips Outsourcing Limited has been in existence for over 16 years. We have a vast experience in the outsourcing business as we currently manage resources for major clients in all sectors of the Nigerian economy. In addition, our prolific manpower cuts across the 36 states in Nigeria. After successfully gaining ground in all the 36 states of the federation, we are gradually spreading our tentacles to other African Nations. We are currently registered to also do business in Ghana. Our framework is developed to fully support the businesses of our clients, ensuring continuous improvement of the outsourced services. This ultimately thrusts our clients to achieve their business objectives.

We are recruiting to fill the position below:

Job Title: Resort General Manager

Location: Lagos

Responsibilities

• Oversee all aspects of resort operations, including front desk, housekeeping, food and beverage, maintenance, and recreational facilities.
• Develop and implement strategies to drive revenue growth, increase occupancy rates, and maximize profitability.
• Ensure the highest level of guest satisfaction by maintaining superior service standards and personalized guest experiences.
• Lead and motivate a diverse team of resort staff, including hiring, training, scheduling, and performance management.
• Maintain effective communication and collaboration with all departments to ensure smooth operations and guest satisfaction.
• Develop and implement resort policies, procedures, and standard operating practices to ensure compliance with industry regulations and best practices.
• Monitor and analyze financial performance, including budgeting, forecasting, and financial reporting.

Qualifications

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 3 years of experience in resort management or similar leadership roles within the hospitality industry.
• Proven track record of successfully managing a luxury resort or hotel, with a strong focus on guest satisfaction and revenue growth.
• Excellent leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
• Strong business acumen, with the ability to analyze financial data, develop budgets, and drive profitability.

Application Closing Date
21st August, 2024.