Analyst, Operations at Growth Boosters - 2 Openings

Growth Boosters is a pioneering financial technology company dedicated to connecting SMEs in need of funds with private micro investors seeking attractive returns. Our platform facilitates efficient and transparent fundraising opportunities, empowering both businesses and investors to achieve their financial goals. The launch team will play a crucial part in introducing our innovative fintech solution to the market, acquiring early adopters, and establishing strategic partnerships.

We are recruiting to fill the position below:

Job Title: Analyst, Operations

Locations: Yaba, Lagos and Dugbe, Ibadan - Oyo
Employment Type: Full-time

Job Overview

• We are seeking a dynamic Operations Assistant to join the launch team of our fintech company.
• This role is pivotal in supporting various functions including customer relations, administrative management, public relations, and marketing.
• The ideal candidate will have a strong analytical mindset, exceptional organizational skills, and the ability to thrive in a fast-paced environment.
• This position offers the opportunity to contribute to diverse aspects of our operations and play a key role in driving our company’s growth and success.
• Join us in revolutionizing the fintech industry and making a meaningful impact on our customers’ financial experiences.
• If you are passionate about operations, customer relations, and driving organizational success, we encourage you to apply for this exciting opportunity.

Responsibilities
Research & Analysis:

• Collaborate with the marketing team to coordinate promotional activities and campaigns.
• Conduct market research and competitive analysis to support marketing strategies.
• Utilize analytical tools and methodologies to generate reports and insights on operational
• performance.
• Identify inefficiencies and areas for improvement in operational processes.
• Present findings and recommendations to senior management to support strategic decision-making.

Customer Relations:

• Act as a primary point of contact for customer inquiries, ensuring prompt and professional resolution of issues.
• Monitor official channels of communications including social media, emails, and website messaging
• Analyze customer feedback and data to identify trends and areas for improvement.
• Collaborate with cross-functional teams to implement strategies that enhance the overall customer
• experience.

Administrative Management:

• Support day-to-day administrative tasks including scheduling meetings, managing calendars, coordinating events and training, and vendor relations.
• Maintain accurate records and databases, ensuring information is up-to-date and easily accessible. 6
• Assist in the coordination of operational workflows and procedures to optimize efficiency.
• Prepare and file tax returns accurately and timely, including income tax, sales tax, and other regulatory
• filings.

Public Relations:

• Assist in the development and execution of public relations strategies and campaigns.
• Monitor media coverage and industry trends to identify opportunities for brand enhancement.
• Draft press releases, articles, and other communication materials as needed.
• Assist in the creation of marketing materials, newsletters, presentations, and digital content.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Marketing, or related field.
• Strong analytical skills with proficiency in data analysis and reporting.
• Excellent communication and interpersonal skills, with the ability to interact effectively with
• stakeholders at all levels.
• Detail-oriented with strong organizational and time management abilities.
• Proficiency in Microsoft Office Suite and CRM software (e.g., Google workspace).
• This is an entry-level role, fresh graduates are welcome to apply.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health insurance
• Flexible work environment and remote work options.
• Professional development opportunities

Application Closing Date
23rd August, 2024.