Sales Manager, Freight Forwarding at Eden Solutions and Resources Limited

Eden Solution and Resources Limited, established in 2002, has swiftly emerged as a leading staffing services provider in Nigeria. Our mission is to deliver high-quality and innovative staffing solutions to all our clients. Managed by a team of skilled professionals, Eden Solutions & Resources was founded with the goal of assisting startups, SMEs, and established businesses in achieving their growth objectives and maintaining relevance in their industries.

In pursuit of this vision, Eden Solutions and Resources has expanded from offering recruitment services to small businesses to becoming a prominent regional player. Our focus on specific industries has enabled us to develop a depth of experience, expertise, and connections that set us apart from other similar firms.

We are recruiting to fill the position below:

Job Title: Sales Manager, Freight Forwarding

Location: Lagos
Employment Type: Full-time

Overview of this Role

• Successful candidate will be responsible for actively seeking out and engaging customer prospects to sell freight forwarding and logistics services.
• The role includes revenue generation, securing profitable business deals, and managing key accounts to ensure customer satisfaction and retention.
• The ideal candidate will have a solid understanding of the logistics and freight industry and be able to deliver tailored solutions to clients.

Key Responsibilities

• Identify, develop, and secure new business opportunities in the freight forwarding and logistics market to consistently meet or exceed sales targets.
• Build and maintain strong, long-lasting customer relationships by providing exceptional service and tailored logistics solutions.
• Conduct thorough market research to identify potential clients and understand the competitive landscape.
• Prepare and deliver presentations and proposals to potential clients, showcasing the company's capabilities and benefits.
• Negotiate contract terms with clients and work closely with the operations team to ensure fulfillment of agreed upon services.
• Regularly meet with key accounts to understand their ongoing needs and to ensure their expectations are being met by the company's services.
• Proactively manage customer issues and concerns, working collaboratively with other departments to resolve them promptly.
• Collaborate with the marketing department to create targeted sales campaigns, promotional materials, and other marketing strategies to attract new customers.
• Keep abreast of the latest industry trends, regulatory changes, and best practices to provide clients with informed recommendations.
• Conduct post-sale follow-up to ensure customer satisfaction, encourage repeat business, and obtain customer referrals.
• Utilize a CRM system to manage sales pipeline, document customer interactions, and generate sales reports for management review.

Qualifications

• Bachelor’s Degree in Business Administration, Logistics, or a related field is preferred.
• Proven sales experience in the logistics or freight forwarding industry for 3-5 years.
• Strong understanding of sales performance metrics and the ability to close sales.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build rapport and maintain customer satisfaction.
• Experience in managing multiple accounts effectively.
• Must be results-driven and have a consistent track record of achieving revenue targets.
• Proficiency in Microsoft Office Suite and Customer Relationship Management (CRM) software.

Working Conditions:

• Primarily office-based with frequent travel to client sites and industry events.
• Extended hours may be required to achieve sales targets and meet client needs.

Compensation
Competitive base salary plus performance-based incentives.

Application Closing Date
29th August, 2024.