Assistant Restaurant Manager at Orangutan Limited

Orangutan Limited is a contemporary walk-in dining that was established in 2021 with a passion for crafting memorable culinary experiences. Birthed in Lagos, we are popularly known with our short-form ''Rango"'. Our presence can be felt in three malls across Lagos; Rango Restaurant, Ikeja City Mall, Rango Rooftop Lounge, Josego Mall, Lekki and Rango restaurants, Novare Mall Sangotedo. Our restaurants and lounge are a haven for food enthusiasts seeking a blend of modern ambiance and delectable cuisines.

We are recruiting to fill the position below:

Job Title: Assistant Restaurant Manager

Location: Lagos
Employment Type: Full-time

Job Summary

• The Assistant Managerplays a key role in supporting the day-to-day operations of the restaurant.
• This position involves supervising staff, ensuring excellent customer service, maintaining high food quality standards, and assisting in the overall management of the restaurant.
• The Assistant Manager acts as the second-in-command and helps to drive the restaurant's profitability and success by fostering a positive work environment and ensuring efficient operations.

Responsibilities
Operational Management:

• Assist the Restaurant Manager in overseeing all restaurant operations, including opening and closing procedures, cash handling, and inventory management.
• Ensure that all food safety and sanitation guidelines are strictly followed.
• Monitor restaurant cleanliness and maintenance, ensuring that the facility meets or exceeds health and safety standards.

Staff Supervision:

• Supervise, train, and motivate restaurant staff to provide excellent customer service.
• Assist in scheduling staff shifts, ensuring adequate coverage during peak hours.
• Conduct performance evaluations, provide constructive feedback, and assist in staff development.
• Address employee concerns and resolve conflicts in a timely and professional manner.

Customer Service:

• Ensure that all customers receive prompt and courteous service.
• Handle customer complaints and concerns, resolving issues to ensure customer satisfaction.
• Promote a positive dining experience by maintaining a welcoming and friendly atmosphere.

Financial Management:

• Assist in managing the restaurant's budget, including controlling labor costs, food costs, and other expenses.
• Oversee cash handling procedures, including daily cash reconciliation and deposit preparation.
• Monitor sales performance and work with the Restaurant Manager to implement strategies to increase revenue and profitability.

Inventory and Supply Chain Management:

• Assist in ordering and receiving food, beverages, and supplies, ensuring that inventory levels are maintained.
• Conduct regular inventory counts and audits to prevent waste and theft.
• Work with suppliers and vendors to ensure timely delivery of high-quality products.

Compliance and Reporting:

• Ensure compliance with all local, state, and federal regulations, including health and safety, labor laws, and food safety standards.
• Prepare and submit reports on sales, labor, and inventory to the Restaurant Manager.
• Assist in conducting regular audits and inspections to ensure compliance with company policies and procedures.

Marketing and Promotions:

• Assist in executing marketing and promotional activities to increase brand awareness and drive sales.
• Monitor the effectiveness of promotions and suggest improvements based on customer feedback and sales data.
• Engage with customers to gather feedback and insights to improve service offerings.

Leadership:

• Lead by example, demonstrating a strong work ethic, positive attitude, and commitment to the restaurant’s success.
• Foster a collaborative team environment, encouraging open communication and teamwork among staff.
• Step in to fulfill the duties of the Restaurant Manager in their absence.

Requirements

• Associate’s or Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
• Minimum of 2-4years of experience in the food service industry, with at least 1-2years in a supervisory or managerial role.
• Strong understanding of food safety and sanitation regulations.
• Excellent customer service and communication skills.
• Proven ability to manage staff, handle customer complaints, and resolve conflicts.
• Proficient in basic financial management, including budgeting, cost control, and cash handling.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to work in a fast-paced environment and handle stress effectively.

Application Closing Date
27th August, 2024.

Method of Application
Interested and qualified candidates should send their CVs to: shortlistedtalent@gmail.com using the Job Title as the subject of the mail.

Note: Only qualified candidates will be contacted. Please note that interviews and resumption are immediate.