Product Services - Mortgage Officer at Standard Chartered Bank

Standard Chartered Bank Nigeria We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting to fill the position below:

Job Title: Product Services - Mortgage Officer

Job ID: 485230
Location: Lagos
Job Function: Product Segment
Regular/Temporary: Permanent
Full/Part Time: Full time

Job Descriptions

• Growth of the mortgage book via sales and credit process, submission of applications to consumer credit for approval and maintenance of asset quality to derive revenue generation to achieve the unit’s budget
• Liaison with Relationship Managers  and Branch Sales Mangers for new and existing customers
• Strategic guidance to ensure sales objectives is attained.
• Establishing relationships with Developers, estate agents and mortgage schemes.
• Management of Sales process from application to draw down.
• Improve quality and timeliness of sales and services to the assigned relationships
• Ensure maintenance of a healthy business environment through strict compliance with AML & CDD standards, as defined by the group and local Regulatory Authorities.
• Assist Relationship Managers/ Branch Sales Managers in Cross Selling opportunities by providing leads and following up leads.
• Coaching and mentoring the RMs, PFCs and BCOTs
• Responsible for managing the branch mortgage portfolio
• Handle all matters relating to account servicing including complaints, inquiries, etc within agreed turnaround time. All complaints to be logged in via Loyalty Manager.
• Proactive solutions to customer service related issues.
• Prepare ad-hoc reporting/returns as required.
• Due diligence to be applied when selling all the products of the Bank.
• Reporting of suspicious transactions
• Conduct CDD checks for all mortgage customers when required
• Following with the lawyers and valuers on all approved applications. This will entail tracking the end to end process
• Renewal of insurance for mortgage portfolio
• Dispatch of mortgage statements for portfolio

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online