Manager - Operational Compliance and Internal Control at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Operational Compliance and Internal Control

Requisition ID: 4681
Location: Ikoyi, Lagos
Employment Type: Full-time
Reports To: Senior Manager - Compliance and Ethics Management
Division: Risk and Compliance

Mission

• Effectively manage strategic, operational, and compliance risk exposures (internal or external) and ensure that existing internal processes and policies are effective in general and specifically in relation to compliance with laws and regulations across the MTN footprint.
• Implement the internal control framework and policy. Review and assess the adequacy and effectiveness of internal controls and propose improvements.
• Transition the team to an internal control focus in addition to their operational compliance responsibilities.

Description

• Implement the MTNN internal control framework across the organization and drive continuous improvement in operational processes and internal control design.
• Ensure effective development and management of local PPPs (policies, processes, and procedures) and drive the adoption or localization of Group policies. Identify relevant controls from PPPs and ensure implementation. Monitor compliance with PPPs and regulatory requirements.
• Drive sustenance of the ISO 37301:2021 certification for the Compliance Management System.
• Oversee the control self-assessment (CSA) process, ensuring that it is completed timely and that remedial plans for controls are identified, documented, and implemented.
• Carry out control testing to assess the adequacy and effectiveness of internal controls, document the work carried out, and propose improvements for control gaps identified.
• Act as the subject matter expert in respect of controls and provide training and guidance to employees on internal control procedures.
• Collaborate with other assurance providers to deliver combined assurance to the business and ensure internal controls are embedded in business processes. Review internal audit and investigation reports to monitor remediation of identified control weaknesses and recommend corrective actions.
• Reporting: Document the outcomes of all control monitoring and testing activities and provide periodic reports to Management and the Board. Develop and maintain clear and concise risk and control assessment documentation.
• Stay abreast of all relevant compliance and regulatory requirements within the telecommunications industry, and stay current on evolving trends in internal control guidance and practice.
• Partner with the MTNN leadership team to drive awareness of expected behaviors and the impact of non-compliance on bottom-line results and company image and reputation.
• Serve as a confidential point of contact for employees to communicate with management, seek clarification on issues or dilemmas, or report irregularities.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Education

• First degree in any relevant numerate discipline
• MBA or Senior Management Program in a recognized business school would be an added advantage.

Experience:
6–13 years’ experience, which includes:

• Minimum of 3 years’ experience in operational compliance and/or internal control, with experience in supervising or managing others, including performance management.
• Experience working in a medium- to large organization, preferably in a telecom environment.
• Experience in Quality Management
• Project management skills

Application Closing Date
28th August, 2024 (22:59).