Studio Supervisor at Content Hotspot

Content Hotspot - We are a luxury content and photography studio located in Ikeja.

We are recruiting to fill the position below:

Job Title: Studio Supervisor

Location: Ikeja, Lagos
Employment Type: Full-time

Job Overview

• We are seeking a highly organized and proactive Studio Supervisor to oversee the daily operations of our rental photography and content studio in Ikeja.
• The ideal candidate will be responsible for managing studio bookings, maintaining equipment, ensuring a seamless customer experience and supporting photographers and content creators who utilize the space.
• The Studio Supervisor will also handle administrative tasks and ensure the studio environment is conducive to creativity and productivity.

Key Responsibilities
Studio Operations Management:

• Oversee the day-to-day operations of the studio, ensuring a clean, organized and well-maintained environment.
• Manage studio bookings, including scheduling, client communications and ensuring timely setups and breakdowns for each session.
• Coordinate the setup of lighting, backdrops and other equipment as per client requirements.
• Ensure all studio equipment, including cameras, lighting and props, are in good working condition and promptly address any maintenance issues.

Client Relations:

• Serve as the primary point of contact for clients, ensuring a positive experience from booking to session completion.
• Assist clients with any specific needs or requests during their studio sessions.
• Provide tours of the studio to potential clients and answer any inquiries about the space or services offered.
• Handle customer feedback and resolve any issues or concerns promptly and professionally.

Inventory and Equipment Management:

• Maintain an inventory of all studio equipment, props and supplies.
• Monitor equipment usage and manage the check-in/check-out process to prevent loss or damage.
• Coordinate with vendors for equipment servicing, repairs and purchasing new items as needed.
• Administrative Duties:
• Manage invoicing, payments, and other financial transactions related to studio rentals.
• Keep accurate records of all bookings, client interactions and studio usage statistics.
• Assist in marketing efforts, including updating social media platforms, responding to inquiries and promoting the studio to attract new clients.

Team Supervision:

• Supervise any additional studio staff or assistants, ensuring they adhere to studio policies and provide excellent service.
• Provide training and support to new staff members as required.
• Coordinate with external vendors and freelancers when necessary.

Safety and Compliance:

• Ensure all safety protocols are followed, including proper use of equipment and adherence to fire and health regulations.
• Conduct regular safety checks and keep the studio environment secure for all users.

Requirements
Experience:

• Previous experience in a photography studio or a similar creative environment is highly desirable.
• Experience in managing people, processes, and customer interactions.

Skills:

• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to troubleshoot technical issues with studio equipment.
• Proficiency in using booking systems, invoicing software and basic computer applications.
• Knowledge of photography, lighting and studio equipment is an advantage.

Attributes:

• Reliable, proactive and able to work independently.
• Passionate about photography and the creative industry.
• Flexible with working hours, including weekends and evenings, as needed.

Salary

• Competitive salary based on experience.
• Opportunities for professional development and growth within the company.

Application Closing Date
30th August, 2024.

How to Apply
Interested and qualified candidates should submit their CV along with a cover letter detailing their experience and suitability for the role to: assistantexecutive.ea@gmail.com using the job title as the subject of the mail.