Technical Sales Officer at Sambus Geospatial Limited

Sambus Geospatial is a Geographic Information System (GIS) and mapping company. We are the sole distributor of ESRI, ENVI, Trimble and WINGTRA Drones with exclusive representation in Ghana, Nigeria, Gambia, Gabon, Sierra Leone, Equatorial Guinea, and Liberia. We develop applications that integrates technologies and provide a range of geospatial solutions and provide sales, innovation, consultancy, and training in the use of mapping and spatial analytics software for desktop, software as a service (SaaS), and enterprise applications. These products deliver location intelligence and meet digital transformation needs for organizations. and individuals.

Sambus Geospatial has gained substantial experience in the development and implementation of socio-economic and environmental related projects and methodologies using GIS. Many sectors in Ghana and the West African sub-region have benefited immensely from our expertise and technologies through ESRI GIS software installation, project support and capacity building, with the most complete GIS platform – ArcGIS for Mapping, data management, planning and analysis, workforce optimization, and operational awareness and a robust organizational structure.

We are recruiting to fill the position below:

Job Title: Technical Sales Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Responsibilities

• Identify sales opportunities and follow the sequence of activities in the Sambus Sales Cycle to achieve annual sales targets.
• Networking and building connections as well as developing new accounts to build a potential sale pipeline.
• Developing a sales document, preparing quotes, and completing sales-related
• administration tasks.
• Providing outstanding after-sales services to clients and managing client relationships to ensure positive customer satisfaction reviews. Achieve minimum 4-star rating (i.e. 4 out 5) in the assigned vertical.
• Collaborating with the Finance & Operations Unit and the Tech team to ensure products are ordered and delivered within agreed timelines. This involves transferring orders to the Finance & Operations Unit for purchases to be made and ensuring that the Tech team delivers and trains clients on products purchased within the agreed timelines.
• Drive repeat sales by checking customer purchase history and cross-selling and/or upselling clients.
• Ensure customer loyalty by generating and suggesting added value services clients end-users withing client organizations can get from the products purchased.
• Keep the product knowledge and technical skills up to date by participating in ongoing training, workshop, and career development programmes.
• Accept ownership for generating, maintaining, and expanding sales and value-addition.
• services in the assigned vertical.

Operational reporting and feedback:

• To produce periodic operational reports to the line manager and provide feedback on market and customer developments that Sambus needs to respond to.
• Client and vertical research to stay up to date of industry developments and trends to build expertise and help serve clients/potential clients better.

Application Closing Date
Not Specified.