Commercial Manager at the Nigerian Electricity Supply Corporation (NESCO) Nigeria Limited

The Nigerian Electricity Supply Corporation (NESCO) Nigeria Limited is incorporated under the Companies Act of the Laws of Nigeria. Its core business is to generate, distribute, supply and retail electric power in Plateau State and adjacent States.

Applications are invited from suitably qualified candidates to fill the position below:

Job Title: Commercial Manager

Location: Bukuru, Jos - Plateau

Purpose of the Job

• To oversee the support of Nigerian Electricity Supply Corporation (Nigeria) Limited [NESCO (Nigeria) Limited]’s corporate goals by designing and promoting new products and services that will support corporate and business goals such as sales, customer connections, revenue collection, efficient & effective billing, and customer service and to achieve growth through efficient marketing strategies.

Key Duties and Responsibilities
The Commercial Manager shall therefore be responsible, but not limited, for the following:

• Developing and launching new products and services and carrying out sensitization campaigns for both internal and external customer consultants so that all are familiar with the product.
• Monitoring and evaluating the performance of existing and new products
• Negotiating contracts with third (3rd) Party service providers; seeking approvals by Management, and facilitating the signing of agreements/contracts.
• Negotiating with large investors on issues such as; new connections, charges and conditions of supply and lead times.
• Handling large customer grievances/complaints on issues to do with policy, to ensure that swift actions are taken.
• Handling key customer service issues that involves key customers and bodies e.g., Chamber of Commerce, etc.
• Reviewing and recommending prices for new connections and tariff; that includes preparing proposals and recommendations for changes to pricing policies for Management approval.
• Carrying out efficient and effective metering operations.
• Identifying potential areas /technologies available, in line with policies that can be implemented to achieve demand-side management efficiencies.
• Developing a promotion plan, conduct promotion and engage in marketing for the demand side management and energy efficiency campaigns.
• Ensuring that Customers service and new products and services meet established standards.
• Developing, Managing and implementing efficient & effective billing and revenue collection strategies to ensure reduction of Aggregate Technical, Commercial and Collection (ATC&C) loss to electricity supply industry acceptable levels.
• Developing annual budget; monitoring its performance according to actions plans and targets for the Department.
• Participating in the strategy formulation of the whole corporation and providing inputs to assist come up with a road map for the corporation.
• Designing and formulating Divisional Business strategies and short- and long-term sales forecast in liaison with the rest of the Departments.
• Carrying out any other duties as assigned by the Managing Director/Chief Executive Officer from time to time

Minimum Educational & Professional Qualifications, Experience and Knowledge

• Bachelor’s Degree in Electrical Engineering, Business Administration, Commerce, or Marketing and a Master’s Degree in Business Administration, Commerce, or Marketing.
• Applicants must have ten (10) years’ practical experience in an electricity supply industry/field in a busy environment, out of which at least five (5) years should be at a manager level in Marketing/Customer Service-related work, preferably in electricity distribution, sale and retail.
• Relevant Professional Body Membership
• Knowledge and understanding of Electricity Generation, Distribution, Retail & Sale market.
• Have strong management experience and strong business acumen with ability to see the big picture and plan out details.

Attributes and Competencies:

• Impeccable skills in Microsoft office packages (Excel, Word, PowerPoint etc.)
• Effective verbal and written communication abilities
• The ability to manage time effectively in a high-pressure setting
• Excellent interpersonal skills
• Good Analytical Skills
• Critical-thinking and assertiveness abilities
• Detail-oriented personality
• The ability to operate effectively both independently and as part of a team

Application Closing Date
13th September, 2024.