Front Desk Officer at House of Zichael Nigeria Limited

House of Zichael Nigeria Limited is one of the leading Fashion Houses in Abuja that specializes in bespoke and ready to wear clothing. The company is committed to quality innovation and providing exceptional customer experiences.

We are recruiting to fill the position below:

Job Title: Front Desk Office

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

• The Front Desk Officer is the first point of contact for visitors, clients, and employees.
• This role requires excellent communication skills, computer proficiency, and organizational abilities to manage the front desk operations efficiently.

Key Responsibilities

• Reception and Greeting: Welcome visitors, clients, and employees, and handle inquiries.
• Computer Operations: Proficiently use software applications, such as Microsoft Office, Canvas, Graphics and database management systems.
• Data Entry and Management: Accurately enter and update data, maintain records, and generate reports.
• Communication: Respond to phone calls, emails, and messages in a timely and professional manner.
• Scheduling: Manage appointments, meetings, and events using digital calendars.
• Record-Keeping: Maintain organized and up-to-date files, both physical and digital.
• Security and Access Control: Monitor and manage building access, issue visitor passes, and ensure security protocols are followed.
• Administrative Support: Provide assistance to other departments, such as HR, finance, and operations.
• Assist Customer Service Teams: Give support to customer service team of various sections anytime customers is around.
• Continuous Improvement: Identify areas for process improvement and implement changes to increase efficiency.

Requirements
Skills:

• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and other software applications
• Strong organizational and time management skills
• Ability to work under pressure and multitask
• Attention to detail and accuracy
• Basic technical knowledge of computer.

Work Environment:

• Typically works in an office setting, seated at a front desk or reception area
• May require occasional standing, walking, or lifting
• Must be comfortable with frequent phone calls, emails, and visitor interactions.

Salary
N80,000 - N100,000 / Month.

Application Closing Date
4th September, 2024.