Customer Service Manager at Clinix Healthcare

Clinix Healthcare has 40 years of qualitative experience in Medical and Diagnostic services with over 120 centers across Africa. The state-of-the art Diagnostic Centre represents a milestone towards fulfilling Clinix strategic objectives in providing a world class integrated health system that ensures excellence in health and healthcare for all as a globally recognized destination for healthcare. Clinix Healthcare Nigeria is the first investment in West Africa. The Principal investor is Greenlife Pharmaceuticals and Bliss Gvs Pharmaceuticals. Both companies have outstanding repute in the Nigerian Healthcare industry.

We are recruiting to fill the position below:

Job Title: Customer Service Manager

Location: Lagos
Job Type: Full-time

Role Description

• This is a full-time on-site role as a Customer Service Manager at Clinix Healthcare in Lagos.
• The Customer Service Manager will be responsible for overseeing customer satisfaction, managing customer service operations, providing customer support, utilizing analytical skills, and effective communication on a daily basis.
• Must be experienced minimum of four years post nysc experience

Qualifications

• Bachelor’s Degree in Business Administration or related field.
• Customer Satisfaction and Customer Service Management skills
• Customer Support and Communication skills
• Analytical Skills
• Experience in managing customer service operations
• Ability to effectively communicate with customers and internal teams
• Strong problem-solving abilities
• Excellent organizational and leadership skills.

Application Closing Date
Not Specified.