E-Channels Transaction Monitoring Officer (Remote) at Moniepoint Incorporated

Moniepoint Incorporated is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.

We are recruiting to fill the position below:

Job Title: E-Channels Transaction Monitoring Officer

Location: Lagos
Job type: Full-time

Job Overview

• The E-Channels Transaction Monitoring Officer will work under the guidance of the Lead, Fraud Solutions Management to detect and prevent fraudulent/suspicious transactions from customers' accounts.
• Transaction Monitoring Officers will work collaboratively with the fraud prevention officers and fraud investigation and prosecution officers to ensure that fraud risks are effectively managed.

Duties & Responsibilities
The E-Channels Transaction Monitoring Officer will:

• Analyze E-Channel transactions and identify suspicious and unusual patterns and behaviors
• Ensure suspicious transactions are flagged for additional reviews, and liens are placed on fraudulent inflows.
• Contact customers to verify the authenticity of transactions using the enterprise's applications and tools
• Investigate, identify and ensure fraudulent accounts are blocked or restricted from carrying out transactions.
• Monitor customers' accounts and transactions to determine those with high fraud risks.
• Report suspicious outflows to beneficiary institutions and collaborate with external parties, including financial institutions and law enforcement agencies to salvage funds
• Communicate fraudulent outflows/inflows to the Fraud Investigation & Prosecution Team for detailed investigation.
• Prepare timely reports on fraudulent transactions and collaborate with other teams to ensure compliance with internal policies and regulatory requirements.

Qualifications

• Bachelor's degree in a relevant field (such as accounting, business administration, computer science, IT, information security, economics). Relevant accounting or security certifications such as ACA, CFE, Security+ is an added advantage.

Experience:

• 3-5 years experience in transaction monitoring,customer service, fraud investigation or fraud examination with proficiency in using fraud detection software and tools in Banking, Finance, FMCG, Insurance, or FinTech industries.
• A combination of any two or more experience(s) is a strong advantage.

Competencies:

• Strong understanding of payment transaction trends and account statement analysis.
• An excellent team player, target driven, and highly motivated.
• Excellent analytical and problem-solving skills.
• Excellent understanding of transaction routing and processing.
• Strong verbal, speaking and written communication and interpersonal skills.
• Excellent time management skills
• Knowledge of banking or FinTech industry regulations or standards may be necessary.

Application Closing Date
Not Specified.