Head, Sales at Maurice Xandra Solutions Limited

Maurice Xandra Solutions Limited is a management consulting company that renders quality services in Human Resource, Management and Process improvement. MXS Limited was set up to provide high quality, up to date training, team management and process improvement services for its clients.

We are recruiting to fill the position below:

Job Title: Head, Sales

Location: Lagos
Employment Type: Full Time

Key Responsibilities
Strategic Planning:

• Develop and implement a comprehensive sales strategy to achieve revenue targets and drive market expansion.
• Identify and prioritize target market segments, and design tailored sales approaches for each segment. Set clear sales goals and KPIs to monitor performance and adjust strategies as needed.

Team Management:

• Build, lead, and mentor a high-performing sales team.
• Provide guidance and support to sales team members, fostering a collaborative and results-driven environment.
• Set clear objectives and performance metrics for the sales team, and conduct regular performance reviews.

Client Engagement:

• Develop and maintain strong relationships with key clients and strategic partners.
• Manage client accounts, address their needs, and ensure high levels of satisfaction and retention.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.

Partnership Development:

• Identify and establish strategic partnerships to enhance the company’s market presence and drive business growth.
• Negotiate and manage partnership agreements to align with business objectives and ensure mutual benefit.

Sales Process Optimization:

• Streamline and optimize the sales process to improve efficiency and effectiveness.
• Implement best practices and innovative sales techniques to enhance performance and achieve targets.
• Monitor and analyze sales processes, and make data-driven recommendations for improvements.

Market Research:

• Conduct market research to understand industry trends, customer needs, and competitive dynamics.
• Analyze market data and insights to inform sales strategies and identify new business opportunities.
• Stay updated on market developments and adjust strategies to maintain a competitive edge.

Sales Campaigns:

• Design and execute sales campaigns and promotions to drive revenue and customer acquisition.
• Monitor the effectiveness of sales campaigns, analyze results, and optimize strategies based on performance data.
• Manage the sales budget and allocate resources effectively to maximize ROI.

Performance Tracking:

• Track and report on sales performance, including revenue, conversion rates, and other key metrics.
• Prepare regular sales reports and presentations for senior management, highlighting progress, challenges, and opportunities.
• Utilize analytics tools to measure the success of sales strategies and campaigns, and make data-driven decisions.

Customer Experience:

• Develop strategies to enhance customer engagement and loyalty through personalized sales approaches.
• Address customer feedback and concerns promptly to ensure a positive experience and strengthen relationships.
• Collaborate with other departments to ensure a seamless customer experience and address any issues that arise.

Business Development:

• Identify and pursue new business opportunities and market segments to drive growth.
• Collaborate with marketing and product teams to align sales strategies with broader business goals and product offerings.
• Lead strategic initiatives and projects that contribute to the overall success of the company.

Skills, Qualifications and Experience

• B.Sc Degree in Marketing, Business Administration, or a related field; or advanced degree preferred. MBA desirable.
• Professional certifications in digital marketing, content marketing, or social media management
• Minimum of 5-7 years of experience in Sales, or a related role.
• Proven experience in a senior sales role, with a track record of success in driving sales growth and achieving targets.
• Strong understanding of sales strategies, market dynamics, and customer needs.
• Experience managing a sales team and collaborating with other departments to drive business objectives.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze sales data and market trends to make informed decisions.
• Proficiency in CRM software and sales analytics tools.
• Ability to develop and implement effective sales strategies to drive revenue growth and market expansion.
• Strong leadership skills to motivate, manage, and mentor the sales team, ensuring high performance and alignment with company goals.
• Expertise in building and maintaining relationships with key clients and partners to drive business development and customer satisfaction.
• Skill in analyzing market trends, customer needs, and competitive landscape to identify opportunities and challenges.
• Experience in streamlining sales processes, improving efficiency, and implementing best practices to enhance sales performance.
• Ability to use sales data and analytics to make informed decisions, measure performance, and adjust strategies as needed.
• Excellent writing and oral communication skills, including report writing.
• Emotional intelligence.
• Good knowledge of Microsoft tools like Microsoft Office, Word, Excel, and PowerPoint.
• Exceptional leadership and team management skills.
• Ability to work in a fast-paced, innovative tech environment.
• Strategy planning and implementation.
• Organization and time management abilities.
• Meticulous attention to detail and accuracy.
• Ability to multi-task and meet tight deadlines.

Application Closing Date
Not Specified.