Manager - IT Operations at Intelics Solutions Nigeria Limited

Intelics Solutions is Africa’s largest Information Technology Enabled Services company, a Joint venture between Writer Business Services Private Limited, Asia’s largest & amongst top 7 worldwide Information Management Service provider & IAL Nigeria Limited, Nigeria’s oldest & largest Move Management Company. Through our services we offer business value to our customers by combining operational excellence with deep domain expertise across the entire spectrum of vertical, including Banking & Financial Services, Insurance & Healthcare, Manufacturing & Pharmaceuticals, Retail and Shipping & Utilities. Our Business Process Service offerings helps organizations move faster – by simultaneously being more innovative & efficient. By leveraging our synergies across business processes, technology & consulting services we are able to ensure & deliver customer-centric environments.

We are recruiting to fill the position below:

Job Title: Manager - IT Operations

Location: Lagos

Purpose of the Job

• Primary responsibility is the building and leadership of the internal system analysts/development (web and mobile development) teams while establishing a network of competent external partners.

Expected Key Results (Detailed KPIs)
Key Activities:
Leadership / Coordination:

• Lead and coordinated the system analysis, development, and design teams within and outside the organization
• Develop the capabilities and competence of team members

Recruitment:

• Define required roles and hire internal team members to fill them
• Build a network of external partners, especially outsourced application development

Programme Management:

• Coordinate the development of application systems across the enterprise

Application Development Process:

• Ensure operational best practices including source code management, code reviews and documentation
• Institute and maintain a testing/quality assurance system

System Analysis:

• Drive the system analysis function to ensure that all current and future applications integrate properly and deliver value to the organization based on business requirements
• Drive the process orientation (BPM) of the organization to ensure process execution metrics are available and accurate

Reporting:

• Prepare routine periodic status reports and communicate with customers, as needed
• Review reports from direct reports and provide feedback
• Attends staff and technical meetings for the work unit

Educational Qualifications & Functional Skills

• Minimum 2.1 / Upper Credit Bachelor’s Degree in Computer Science, Computer Engineering,
• Computer Information Systems or any related field or a combination of related experience and education.

Work Experience:

• Hands-on experience using Perl, Python,node.js, Golang or PHP
• Hands-onexperiencewithGNU/Linux, MySQL/PostgreSQL, Apache Web Server/ngnix
• Previous experience with Telco OSS/BSS platforms including RADIUS, billing, and provisioning
• Strong system analysis and system integration skills
• Strong team leadership and coordination abilities
• Strong knowledge of software development process, quality control, and impact assessment
• Experience with distributed version control systems (Git)
• Knowledgeofmobileapplicationdevelopment platforms, both native and hybrid
• Strong experience building and sustaining an outsourced software development partner network within Nigeria and abroad.

Other Requirements:

• Customer Focus
• Tech-savvy
• Action orientation
• Drive results
• Cultivate Innovation
• Ability to optimize work processes
• Resilience
• Self Development
• Nimble Learning
• Ensures Accountability
• Develops Talent
• Drives Engagement
• Drives Vision & Purpose.

Application Closing Date
19th September, 2024.