Loan Collections Officer at Careers Verified

At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation etc. to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem solving approach and proven track record in our practice area combined with in-depth knowledge of the realities of the industries we serve.

We are recruiting to fill the position below:

Job Title: Loan Collections Officer

Location: Ikeja, Lagos
Employment Type: Full Time
Industry: Fintech

Responsibilities

• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payment.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Writing final notice warnings to customers when payments are not being made.
• Instituting legal action when customers fail to pay their debt.
• Responding to customer queries.

Minimum Requirements & Key Skills

• HND / OND qualification
• A minimum of 1 year job experience
• Strong persuasion and negotiation skills;
• Energetic with a passion for customer service;
• Must be Computer literate.
• Have the ability to influence and collaborate with a team;
• Excellent written and oral communication skills, with the confidence to interact at all levels of the organization.

Competencies & Skills:

• Customer Orientation;
• Problem-Solving Skills;
• Persuasion and Influencing Skills;
• Team player.
• Good communication skills.

Salary
N55,000 monthly + commission or performance pay range from 0-40,000.

Benefits:

• Working within the office environment
• Monday-Saturday + double pay for the weekend
• Public holiday * 3 of basic salary been prorated
• Weekly bonus
• Seniority allowance
• Transportation subsidy.

Application Closing Date
30th September, 2024.