Client Relations Officer at Revampa

Revampa, a Human Resources (HR) / Recruitment Services company, is recruiting suitable candidates to fill the position below:

Job Title: Client Relations Officer

Location: Ajah, Lagos
Employment Type: Full-time

Job Description

• Welcome clients, answer inquiries, and troubleshoot complaints.
• Manage company phone lines: Answer all incoming calls and take messages.
• Sell company services to potential clients via cold calling and follow-ups.
• Plan, delivered and managed creative content on Social Media platforms.
• Raise the company profile and its services via email marketing & advertising.
• Handle receipt and outgoing deliveries of documents, parcels, dispatch, etc.
• Keep updated visitor records and files.
• Schedule/ conduct site visits and follow up effectively with clients till successful sales closure.
• Research and implement innovative trends and innovations in Customer Experience.
• Take up other duties as assigned (travel arrangements, schedules, etc.

Requirements

• Must be available to start Immediately.
• Must reside within Ajah/ environs
• First Degree holder with a minimum of 2 years experience in a Customer-related role.
• Excellent communication skills with a courteous yet friendly disposition.
• Proficient in Microsoft Office Suite.
• 80% Social media handling skills; content creation and management
• Professional and pleasant telephone etiquette & branding.
• Exceptional troubleshooting and client interaction skills.
• Ability to multitask and prioritize. Strong organizing and time-management skills
• Focused and growth-minded.

Application Closing Date
17th September, 2024.