Hotel Floor Security Officer at the Jagz Ibadan Hotel

The Jagz Ibadan Hotel is a luxurious 4star hotel committed to delivering exceptional personalized services. Our Vision at The JAGZ is to be the BEST BRAND Hotel in Nigeria and across the globe. How do we achieve this? Our Mission: We provide our services in a helpful, serene, fun environment. These services reflect our core values of care, warmth, comfort and excellence. Our goal at The Jagz Ibadan is to take care of our guest as individuals, and ensure they have a memorable Jagz experience, which will ensure loyalty to our hotel. We treat our guests as family and friends, and strive to continually exceed their expectations. On stage, we love to serve, and make each experience memorable.

We are recruiting to fill the position below:

Job Title: Hotel Floor Security Officer

Location: Ibadan, Oyo
Employment Type: Full-time

Job Description

• The Floor Security officer is responsible for ensuring the safety and security of guests, staff, and property on designated floors of the hotel.
• This role involves patrolling assigned areas, monitoring security systems, responding to incidents, and enforcing hotel policies.
• The Floor Security officer plays a key role in maintaining a secure and welcoming environment, addressing security concerns promptly, and providing a visible security presence.
• This position reports directly to the Chief Security Officer.

Key Responsibilities

• Patrol assigned floors and public areas to ensure the safety and security of guests, staff, and property.
• Monitor security systems, including surveillance cameras and alarm systems, to detect and respond to any suspicious activity.
• Respond promptly to security incidents, including emergencies, disturbances, and guest complaints, ensuring that appropriate action is taken.
• Enforce hotel policies and procedures, including access control and guest identification, to prevent unauthorized access and ensure a secure environment.
• Conduct regular inspections of fire exits, safety equipment, and security devices to ensure they are in proper working order.
• Assist in the investigation of security breaches, thefts, and other incidents, documenting findings and reporting to the Chief Security Officer.
• Aid guests and staff, including escorting them to their rooms or vehicles when requested.
• Maintain a visible security presence, deterring potential security threats through proactive patrolling and monitoring.
• Prepare and submit daily security reports, including details of patrols, incidents, and any security-related concerns.
• Collaborate with other security personnel and hotel staff to ensure a coordinated response to security issues and emergencies.

Qualifications

• High School Diploma or equivalent.
• Previous experience in security or law enforcement, preferably within a hospitality or hotel environment.
• Strong understanding of security operations, including access control, surveillance, and emergency response.
• Excellent observation and problem-solving skills, with the ability to remain calm and make decisions under pressure.
• Good communication skills, both written and verbal, with the ability to interact professionally with guests and staff.
• Physical fitness and the ability to stand, walk, and patrol for extended periods.
• Trustworthiness, reliability, and a strong commitment to maintaining the safety and security of the hotel.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: adejokeapena@thejagzhotel.ng using the Job Title as the subject of the mail.