IT Business Analyst at Northwest Petroleum & Gas Company Limited

Northwest Petroleum & Gas Company Limited is a Company in the Oil & Gas Sector of the economy with international repute. The Company has vast experience in the importation, supply, distribution, and storage of Petroleum Products and is also actively involved in the official export of Crude Oil from Nigeria being one of the twenty-seven Companies approved by the Nigerian National Petroleum Corporation (NNPC) for allocation and export of Nigerian Crude Oil. Presently, amongst other facilities, the Company operates two (2) Ultra-Modern Mega Petroleum Products Storage Terminals with a combined capacity of 96.8 million litres certified and duly licensed by the Department of Petroleum Resources (DPR) and an Ultra-Modern Berthing Facility with an International state of the art Fire Fighting and Safety Equipment in the Calabar Free Trade Zone, Cross River State.

We are recruiting to fill the position below:

Job Title: IT Business Analyst

Location: Lagos

Job Objective / Summary

• The Microsoft Dynamics NAV Application Analyst and Power BI Specialist will be responsible for managing and optimizing the Microsoft Dynamics NAV (Navision) ERP system and creating insightful Power BI reports to support business decision-making.
• This role involves collaborating with cross-functional teams to ensure the systems meet business requirements, troubleshooting issues, providing user support and training, and leveraging Power BI for advanced data analytics and reporting.

Position Duties & Responsibilities
Key Accountabilities:

• Lead or participate in the implementation of Microsoft Dynamics NAV projects, including system setup, configuration, and customization.
• Provide daily support and troubleshooting for Dynamics NAV users.
• Analyze current business processes and identify opportunities for improvement using Dynamics NAV.
• Ensure that system configuration aligns with business processes and requirements.
• Develop and implement new processes and workflows within the system.
•  Collaborate with departments to streamline operations and enhance efficiency.
• Collaborate with stakeholders to gather and document business requirements.
• Monitor system performance and resolve technical issues in a timely manner.
• Perform regular system maintenance, updates, and backups.
• Design, develop, and deploy Power BI reports and dashboards to provide actionable insights.
• Extract, transform, and load (ETL) data from Dynamics NAV and other data sources into Power BI.
• Ensure data integrity, accuracy, and consistency in reports and dashboards.
• Conduct user training sessions and create comprehensive training materials for both Dynamics NAV and Power BI.
• Develop and maintain system documentation, including user manuals, process flows, and configuration guides.
• Designed and generated custom reports using Dynamics NAV reporting tools and Power BI. 

Key Performance Indicators (KPI):
Average Issue Resolution Time:

• Number of Support Tickets Resolved:

User Satisfaction Score:

• System Uptime Percentage

Educational Requirements

• Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 3-5 years of experience working with Microsoft Dynamics NAV.
• Minimum of 2 years of experience developing reports and dashboards in Power BI.
• Experience in ERP system implementation and support.

Application Closing Date
Not Specified.