Telemarketing Executive at Careers Verified

At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation etc. to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem solving approach and proven track record in our practice area combined with in-depth knowledge of the realities of the industries we serve.

We are recruiting to fill the position below:

Job Title: Telemarketing Executive

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• The Telemarketing Executive is responsible for generating sales or securing potential leads through proactive cold calling, answering incoming inquiries, and promoting products or services over the phone.
• This role involves building relationships with clients, understanding their needs, and presenting tailored solutions to meet sales targets.
• Additionally, the Telemarketing Executive ensures high customer satisfaction while maintaining and growing the company’s customer base.

Key Responsibilities
Lead Generation:

• Make outbound calls to potential customers to generate leads and secure sales opportunities.
• Follow up on leads generated through marketing campaigns, events, or inquiries.

Sales and Promotion:

• Present and promote products or services to prospective clients.
• Answer incoming calls and provide information about products or services.
• Handle objections and negotiate effectively to close sales.

Customer Relationship Management:

• Build rapport with customers and understand their requirements.
• Maintain accurate and updated records of all sales activities in the CRM system.
• Follow up with existing customers to maintain long-term relationships and encourage repeat business.

Target Achievement:

• Meet or exceed sales targets and performance metrics set by the company.
• Collaborate with the sales team to strategize on reaching targets.

Market Research:

• Keep updated on industry trends, competitor products, and customer needs.
• Provide feedback to the marketing and product development teams on customer preferences and market trends.

Reporting:

• Prepare and submit daily, weekly, and monthly reports on telemarketing activities and outcomes.

Key Skills and Qualifications

• High School Diploma or equivalent (a Degree in Marketing, Business, or a related field is a plus).
• Proven experience (at least 1 year) as a Telemarketing Executive or similar role.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Ability to work in a fast-paced environment and handle rejection professionally.
• Basic computer skills and familiarity with CRM software.
• Self-motivated and target-driven.
• Good listening skills and the ability to understand customer needs.

Salary
N55,000 Monthly.

Application Closing Date
30th September, 2024.