Business Analyst at ipNX Nigeria Limited

ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

We are recruiting to fill the position below:

Job Title: Business Analyst

Location: Lagos
Employment Type: Full-time

Job Summary

• The Business Analyst serves as a strategic bridge between the business and technology functions in ipNX. By conducting in-depth analyses of business processes, identifying opportunities for improvement, and translating business requirements into actionable solutions, the Business Analyst drives operational efficiency, customer satisfaction, and revenue growth.
• This role is instrumental in aligning IT initiatives with the overall business strategy, ensuring the successful delivery of projects, and mitigating risks.

Job Responsibilities

• Conduct comprehensive assessments of business processes and operations to identify areas for optimization, cost reduction, and revenue enhancement.
• Utilize all available tools and information sources to elicit requirements, including interviews/meetings, document analysis, business process descriptions, use cases, and workflow analysis
• Evaluate and create business requirements document in sufficient detail to support solution development and or system implementation.
• Develops mockups to test out ideas, then iterates them based on user feedback. Create use cases and other artifacts such as user stories.
• Lead business stakeholders through walkthroughs of requirements to ensure understanding and obtain sign-off.
• Document ‘as –is’ processes and ‘to-be’ process, applying the knowledge of business process modelling notations to process documentations.
• Lead process discovery, re-engineering, improvement and analysis sessions to identify activities or tasks that are repeatable, inefficient and recommend improvements.
• Facilitate process design and redesign workshops that involve eliciting process requirements and liaising with process managers & owners, and implementation teams, using appropriate methodologies
• Recommend process or system changes to resolve issues and avoid growing problems.
• Analyze, develop and implement sustainable and quantifiable improvement plan
• Drive process reengineering and automation initiatives to enhance operational efficiency and customer experience.
• Contribute to project planning and execution, ensuring adherence to timelines, budgets, and quality standards.
• Build and maintain strong relationships with business stakeholders to understand their needs and ensure alignment with IT solutions.
• Leverage data and analytics to inform decision-making and identify trends that impact business performance.

Qualifications and Requirement

• University Degree in Computer Science, Information Technology, Management Information System, Business Management & Other Related courses (2.2/ Upper Credit Minimum)
• 2-4 years’ experience as a Business Analyst/Business Process Analyst
• Understanding of workflows, processes, and their representation using standard modelling techniques.
• Experience translating business requirements into actionable user stories for development teams
• Strong analytical skills, ability to abstract & systematic approach to problem solving
• Proactive, high sense of responsibility as well as independent and structured way of working
• Strong communication and interpersonal skills: Listen, Observation, Written, Verbal and Non Verbal.
• Considerable experience in using Microsoft Suites like Microsoft Excel and LibreCalc, Powerpoint, MSword, etc
• Professional Qualification (ECBA, CCBA, CBPP) an added advantage
• Ability to leverage technology to develop and enhance functional competencies
• Requirements elicitation and gathering, requirements analysis skills
• Business Process Analysis
• Practical knowledge of process modelling, process mapping, design

Application Closing Date
16th October, 2024.