Client Service Manager at Brands Optimal Limited

Brands Optimal Limited is one of Africa’s leading Experiential Marketing Agency which optimizes value for client through the use of strategic, reliable and measurable method in consumer engagement, loyalty seeding and sales generation.

We are recruiting to fill the position below:

Job Title: Client Service Manager

Location: Lagos

Job Description

• We are seeking a highly qualified and experienced Client Service Manager to join our team and drive business growth.
• As Client Service Manager, you will be responsible for managing and growing existing client relationships and driving revenue growth.
• You will serve as a strategic partner to clients, providing expert guidance on experiential marketing strategies and campaigns.

Job Responsibilities and Duties

• To provide support in the day-to-day management on an account(s) alongside a senior colleague.
• Will be groomed to write proposals and where possible, will make presentation to clients.
• Attend regular meetings and provide support to ensure that client’s expectations are fulfilled.
• Monitor Clients’ brands, industries and markets, and competitive activity. Become familiar with changes and trends.
• Support in planning and co-ordination of the implementation of tactical projects.
• Obtain thorough debrief on all proposals to enable effective project management.
• Support in the planning and control the production of artwork ensuring that it is completed on time and within budget.
• Support in driving operations in execution planning and ensure deliverables and fulfilled and timelines to client are kept.
• Evaluate the effectiveness of activations by providing support in monitoring feedback and obtaining quantifiable results.
• Ensure Contact Reports, Status Reports and Activation reports are produced on time.
• Ensure Contact Reports, Status Reports and Activation reports are produced on time.

Requirements

• 7+ years of experience in client service, marketing, or a related field
• Proven track record of managing and growing client relationships
• Strong leadership and team management skills
• Excellent communication, strategic thinking, and problem-solving skills
• Experience in experiential marketing or a related industry.

Salary
Competitive salary, plus Other benefits.

Application Closing Date
18th October, 2024.