Client Conversion Specialist (Office-Based) at DuoTech HR Consulting

At DuoTech HR Consulting, we understand that the success of any organization lies in its people. We are a leading HR Tech company dedicated to empowering businesses with innovative solutions and cutting-edge technology to transform their human resources practices.

With years of expertise in the HR industry, we have a deep understanding of the challenges faced by businesses today. We believe that every company, regardless of its size or industry, deserves access to top-tier HR solutions that drive growth, improve employee engagement, and maximize productivity.

We are recruiting to fill the position below:

Job Title: Client Conversion Specialist (Office-Based)

Location: Wuse 2 Abuja (FCT)
Employment Type: Full-time
Industry: Luxury Real Estate
Location: In-House (Office-Based)
Reports To: Sales Manager / Head of Sales
Department: Sales and Customer Engagement

Job Overview

• The Client Conversion Specialist is responsible for converting walk-in clients into paying customers with our client, a luxury real estate firm. This role focuses on providing exceptional service, understanding client needs, and effectively communicating the value of the firm’s high-end properties.
• The primary goal is to ensure client satisfaction and maximize conversion rates.

Core Responsibilities
Client Engagement:

• Greet and welcome walk-in clients, offering personalized attention to assess their property needs.

Needs Assessment:

• Conduct detailed consultations to understand clients' preferences, budget, and desired property features.

Property Presentation:

• Provide high-quality property information and recommendations tailored to each client's needs, including virtual tours or in-person showings.

Conversion Strategy:

• Implement proven sales techniques to address concerns, answer questions, and build client confidence, guiding them toward purchasing decisions.

Follow-up and Relationship Building:

• Maintain regular contact with prospective clients, following up on inquiries and nurturing long-term relationships for future sales.

Documentation and Coordination:

• Collaborate with sales and administrative teams to ensure a smooth sales process, including managing contracts and necessary paperwork.

Reporting:

• Track client interactions and conversion rates, providing feedback to the sales team for continuous improvement.

Requirements
Education:

• Bachelor’s Degree in Sales, Marketing, Business, or a related field.

Experience:

• Minimum 2 years in sales or customer-facing roles, preferably in luxury real estate or a similar high-value industry.

Skills:

• Excellent communication and negotiation skills, with a client-first approach.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, target-driven environment.

Additional Requirements:

• Must be comfortable working in-house with high profilewalk-in clients.
• Familiarity with the luxury real estate market is a plus.

Salary
N200,000 - N300,000 monthly.

Application Closing Date
8th October, 2024.