Account / Sales Officer at Coollink.ng

Coollink.ng - Our company is in the business of Internet Service Provision (ISP) and related services. We are the one stop shop for all your connectivity needs in Nigeria. We have one of the most reliable and diverse networks that enable you to increase up-time, improve scalability and materialize operational efficiency. We are not your typical ISP: we own our network, we customize our solutions and always go the EXTRA mile to meet your requirements.

We are recruiting to fill the position below:

Job Title: Account / Sales Officer

Location: Lagos
Employment Type: Full-time

Job Summary

• We are seeking a dynamic and results-driven Account / Sales Officer to join our team. The ideal candidate will be responsible for managing client accounts, driving sales growth, and maintaining strong relationships with both new and existing customers.
• This role requires a combination of sales acumen and accounting skills to ensure that financial transactions align with sales activities.

Key Responsibilities
Sales & Business Development:

• Identify and pursue new sales opportunities to meet revenue targets.
• Build and maintain relationships with clients, ensuring high customer satisfaction.
• Prepare and present sales proposals, negotiate terms, and close deals.
• Collaborate with the marketing team to support lead generation efforts.

Account Management:

• Manage customer accounts, ensuring timely invoicing, payment processing, and reconciliation.
• Track and monitor sales performance, updating records in the CRM system.
• Assist in resolving customer queries related to sales and account management.

Financial Reporting:

• Prepare monthly sales reports and provide insights into sales performance and revenue growth.
• Ensure that all sales activities are accurately reflected in financial reports.
• Assist in managing budgets for sales initiatives and campaigns.

Client Relationship Management:

• Develop long-term relationships with clients to foster loyalty and repeat business.
• Provide after-sales support and handle client feedback or complaints professionally.
• Implement customer retention strategies to maintain a high level of client satisfaction.

Sales Administration:

• Coordinate with the finance and operations teams to ensure smooth processing of sales orders and deliveries.
• Maintain up-to-date records of all transactions, including contracts, invoices, and payments.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Accounting, or a related field.
• Must have 2-4 years of experience in sales, account management, or a related role.
• Strong knowledge of sales techniques and financial/accounting principles.
• Proficiency in CRM software and Microsoft Office Suite.
• Excellent communication and negotiation skills.

Preferred Qualifications:

• Experience in the IT or telecommunications industry.
• Strong analytical and problem-solving skills.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A collaborative and innovative work environment.
• The chance to be part of a forward-thinking technology company.

Application Closing Date
Not Specified.