Technical Support Engineer (General - Production Enhancement) at Baker Hughes

Baker Hughes, a GE company (NYSE:BHGE), is the world's first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

We are recruiting to fill the position below:

Job Title: Technical Support Engineer (General - Production Enhancement)

Job ID: R126107
Location: Port Harcourt, Rivers
Job type: Full-time

Job Summary

• The Technical support Engineer General ensures Baker Hughes deliver flawless execution by providing Technical Support to the Service Delivery organization and Sales organization when needed in pre-planning, job execution, and post job analysis.  

Responsibilities
As a Technical Support Engineer General – Production Enhancement, you will be responsible for:

• Sharing the knowledge across the organization by submitting best practices, case histories, lessons learned to the knowledge management database.
• Supporting the field technically through different media (online, phone calls and technical papers).
• Supporting for 24/7 on Critical Operation in the field when needed.
• Following up on field failures that requires Technology involvement and ensure that the learning is shared across the field.
• Subject Matter Expert for his / her area of support.
• Raising alert across the Service Delivery organization whenever an unfamiliar technical issue arises on a job.
• Communicating to Engineering and Technology organization on issues and lessons learned related to different technologies.

Requirements
To be successful in this role you will:

• Bachelor’s degree in any related engineering field. 
• Minimum 5+ years of relevant work experience as a technical support Engineer. 
• Highly initiative, self-driven, strong analytical and conceptual skills, flexibility.
• Have a thorough understanding of P/L technology and Service Delivery requirements. 
• Have a strong analytical and problem-solving skills.
• Have the ability to develop and mentor small technical teams.
• Have thorough understanding of P/L technology & service delivery requirements
• Be able to work in a 24/7 service environment, based on an agreed shift schedule. 
• Have good communication skills both verbal and written in English.

Application Closing Date
Not Specified.