Business Development Manager at Fort Knox Outsourcing

Fort Knox Outsourcing, an outsourcing organization, is recruiting to fill the position below:

Job Title: Business Development Manager

Location: Lagos
Employment Type: Full-time (Remote/In-Office)

Role Overview

• The Business Development Manager will play a crucial role in both pre- and post-sales customer communications. You will be responsible for driving sales efforts, managing customer satisfaction, and growing our game community.
• If you have a passion for both games and building meaningful customer relationships, this might be the perfect role for you.

Key Responsibilities
Pre-Sales and Customer Acquisition:

• Build and maintain a list of potential clients, including game publishers, distributors, and strategic partners.
• Reach out to prospects via email campaigns, social media, and other communication channels.
• Develop presentations and marketing materials tailored to client needs.
• Engage in outreach and follow-up for potential business partnerships.

Post-Sales and Customer Communication:

• Manage ongoing communication with clients to ensure their satisfaction and address any queries or concerns.
• Act as a liaison between customers and our development teams to ensure smooth project delivery.

Sales and Marketing Management:

• Collaborate with internal teams to develop marketing strategies aimed at promoting our gaming titles.
• Execute and oversee marketing campaigns, including social media, email, and community-focused events.
• Analyze marketing performance and adjust strategies accordingly to maximize engagement and sales.

Community Management and Development:

• Build, manage, and grow communities on platforms like Discord dedicated to our various game titles.
• Organize events, community updates, and interactive sessions to keep players engaged and informed.
• Monitor player feedback from the community and report actionable insights to the team.

Requirements
Experience:

• 3+ years of experience in business development, sales, marketing, or community management.
• Prior experience in the gaming industry is highly preferred.
• Proven track record of driving sales and managing customer relationships.
• Experience with community management, particularly on platforms like Discord or Reddit, is a plus.

Skills:

• Strong verbal and written communication skills.
• Ability to build and maintain client relationships.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple tasks and projects simultaneously.
• Familiarity with email marketing tools, CRM software, and social media platforms.
• Knowledge of online community-building practices and player engagement techniques.

Personal Attributes:

• Passion for gaming and understanding of the indie game market.
• Proactive and self-driven attitude with the ability to work independently.
• Problem-solving mindset and the ability to handle client queries professionally.

Understanding of Company Properties:

• Must have a solid understanding of the games and properties developed by the company, including their rules, mechanics, and unique features.
• This knowledge will be critical for ensuring accuracy and alignment in all aspects of the role, from game development to API integration.

What We Offer

• Salary: N350,000/month
• Competitive salary and performance-based bonuses.
• Opportunity to be part of a creative and passionate team.
• Remote work options.

Application Closing Date
31st October, 2024.