Receptionist / Front Desk Officer at Royal Hospital

Royal Hospital, a National Health Insurance Scheme accredited health care provider and one of the first ever private hospitals located in Enugu, is recruiting for immediate employment, suitably qualified candidates to fill the position below:

Job Title: Receptionist / Front Desk Officer

Location: Enugu
Employment Type: Full Time

Responsibilities and Attributes

• Assisting with administrative tasks
• Receives the guest and answers questions in person by telephone
• Provide client support services in accurate and timely fashion.
• Maintain high level of professionalism and competence in every client interaction.
• Build positive and productive relationships with clients.
• Make frequent client calls and visits to strengthen client relationships.
• Analyze and resolve service issues promptly.
• Inform management about complex client issues and resolutions.
• Maintain client focused working environment for team.
• Work in compliance with company policies and procedures.
• Identify and develop new business opportunities with client contacts.
• Responds to inquiries and refers when necessary to the appropriate official or department.
• Prepares outgoing mail, sorts and distributes incoming mails.
• Utilize effective problem solving and time management skills in client service operations.
• Assist in risk assessment and mitigation activities.
• Develop process improvements to enhance service efficiency and effectiveness.

Requirements
Candidate must possess the following:

• Minimum of OND/HND in any discipline.
• Must be computer literate
• Must be proficient in typing
• Must have good communication and interpersonal skills
• Previous experience in a Secretarial position is an added advantage.

Remuneration
Very attractive, highly competitive and negotiable.

Application Closing Date
Friday; 11th October, 2024.