OSP Deployment Officer at ipNX Nigeria Limited

ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

We are recruiting to fill the position below:

Job Title: OSP Deployment Officer

Location: Abuja (FCT)

Duties and Responsibilities

• Corporate Customers: Restore service failures within 3 hours of its occurrence- Implementation and integration of new projects and ensure all open incident tickets are closed within this time-frame.
• Retail Customers: Restore service failures within 12 hours of its occurrence.
• Incident Management Communication: Provide prompt feedback for input into the OTRS application with information relating to activities being carried out to resolve customer service incidents.
• Proactively identify, plan and execute preventive maintenance action on the fibre network.
• Audit and collate information for the fiber outside plant network. Prepare the as-maintained documents within region/sub-region managed for the O &M Unit.
• Ensure weekly support status reports are done and submitted timely for review.
• Activate FOS Customer requests within 3 days of sign up. Sign-off the Customer Feedback Form, prepare and submit post-activation report.

Requirements

• University Degree in Telecoms, Engineering or Applied Sciences.
• At least 2 years in telecommunications industry, with experience in Fiber network deployments. and outside plant maintenance.
• Specific Knowledge of Civil Works planning applications with Nigerian Local Authorities.
• Proven track records of maintenance and management of metro and/or long distance fibre optic infrastructure.
• Sound knowledge of telecom industry best practices, norms and technical requirements with regard to fibre & civil work maintenance.
• FTTx and/or P2P fibre deployment and maintenance experience are distinct advantages i.e. fibre termination using fusion splice machines, testing & analyzing fibre links with OTDR and Light Source/Power Meters (LSPM), identifying fibre cores with VFLs.
• Capable of understanding fibre network architectures, designs & splice plans.
• User experience for Microsoft Office Tools including a good working knowledge of MicrosoftProject.
• User experience for Visio/AutoCAD/GIS tools is desired.

Application Closing Date
30th November, 2024.

Method of Application
Interested and qualified candidates should send their CV to: mahanor@ipnxnigeria.net using the Job Position and Location as the subject of the mail.