Ecosystem Trainer at Tiko (Formally Triggerise)

Tiko (previously known as Triggerise) believes in a world where all youth have the power to choose where, when, and how they meet their sexual reproductive health needs. Our digital platform delivers scalable and verifiable sexual reproductive health services for young people in 5 main markets in Sub Saharan Africa - Kenya, Ethiopia, Uganda, South Africa and Burkina Faso. We work together with local communities and use nudges like reminders, discounts, and reward points to encourage our users to access and use sexual and reproductive health services. We also support our users in becoming micro-entrepreneurs and adding value to their economies.

We are recruiting to fill the position below:

Job Title: Ecosystem Trainer

Location: Abuja
Employment Type: Full-Time

Job Description

• The Ecosystem Trainer will work closely with all actors across Tiko Ecosystems to ensure that they can work with our platform and its offers.

Responsibilities

• Conducting training when a new clinic, provider or retailer is onboarded onto our platform. This training will ensure that the actor is aware of how TIko works and their role in the ecosystem, our standard operating procedure, our code of conduct and other policies they would need to comply with. 
• Tracking inventory of all actors on the platform and whether each actor has a sufficient number of people that have been trained on Tiko at all times. 
• Updating actors when new offers are introduced on the platform, and providing the training on how these can be accessed, and on how they work. 
• Identifying, preventing and responding to and mitigating any kind of fraud in any ecosystem that you work in. This will involve flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures. 

Requirements

• Based in Abuja (mandatory). Please note that applicants from other locations will be declined.
• 2+ years of experience in community development and public health programs (SRH).
• Expertise in facilitating or training of trainers (ToT).
• Degree in Social Science, Public Health, Community Development, or a related field preferred.
• Approachable and works well in a team.
• Experience with Salesforce is a plus.
• Fluency in English (mandatory).

About you:

• You are tech-savvy and proficient in mobile, messaging and the use of applications. You have brilliant interpersonal skills and are able to lead a team. You're a problem solver, who has the ability to innovate and improve the way that work is done. 

Application Closing Date
Not Specified.