Sales, Marketing & Reservations Manager at Esporta Hotels Limited

Esporta Hotels Limited is a wholly owned Nigerian Company whose vision is to provide excellent services.

We are recruiting to fill the position below:

Job Title: Sales, Marketing & Reservations Manager 

Location: Ikeja, Lagos
Employment Type: Full-time

Key Attributes

• Excellent prospecting and marketing skills
• A passion for sales and building long term client relationship
• Client driven and problem solver
• Excellent communication, negotiation and presentation skills
• Ability to balance persuasion with professionalism
• Proven track record of converting prospects to customers
• Self-driven and capable of working both independently and collaboratively within a team
• Must be ethical and have a high sense of integrity and accountability
• Answer phones and assist customers in making, altering, or canceling reservations
• Respond to emails with reservation information, confirmations, and additional details
• Advise customers regarding ongoing promotions or available upgrades that may enhance their experience
• Answer questions regarding rooms, facilities, rates, and events
• Accurately record customer information and charge credit cards upon successful reservations.

Requirements

• A bachelor’s degree in Sales, Marketing or any relevant discipline
• Excellent phone etiquette and verbal communication skills
• Strong computer proficiency and email communication skills
• Attention to detail and the ability to resolve customer issues
• Reservation management
• Revenue optimization
• Distribution channel management
• Forecasting and analysis
• Team leadership
• 3-5 Years Sales & Marketing experience with at least 2years as a Reservationist and minimum of 3years experience as a Sales & Marketing Manager in the Hospitality Industry.
• Guest experiences enhancement
• Technology integration
• Reporting and analytics.

Salary
Competitive.

Application Closing Date
20th October, 2024.