Relationship Manager at LAPO Microfinance Bank Limited

Lapo Microfinance Bank Limited, is a pro-poor financial institution committed to the empowerment of low-income Nigerians through access to responsive financial services delivered on a sustainable basis. The institution was founded as a non-profit entity by Mr. Godwin Ehigiamusoe while working as a Rural Co-operative Officer in Delta State, Nigeria. In 2010, LAPO set up a microfinance bank and transferred the bulk of its microfinance operations to the new institutional vehicle.

We are recruiting to fill the position of:

Job Title: Relationship Manager

Location: Lagos

Job Description

• Acquisition of profitable new customers for SME banking business through the creation, development and maintenance of high quality advisory relationships that includes effective consultative selling and creative restructuring of financial solutions.
• Achieve budgeted growth in SME operations within agreed and approved business risk limits.
• Deepen and secure existing and new business relationships through the analysis of needs and provision of products and services.
• Creatively tailor products to meet individual and customer needs.
• Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
• Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.
• Work in close relationship with operations and credit team including Marketing and Risk Managers to ensure that credit applications for new and existing facilities are correctly prepared.
• Provide leadership in areas of expertise, particularly in the provision of products and services to customers.
• Supervise activities and performances of Relationship officers ensuring that they meet and surpass targets.
• Provide feedback to senior management, marketing and product development on customer’s needs and the efficiency of marketing strategies and tactics.

Key Performance Indicators (KPIs)

• Number of new relationships created on a monthly basis.
• Volume disbursements and quality of portfolio
• Volume of profitability.
• Share of product’s portfolio to bank’s total portfolio.

Minimum Educational / Experience

• Bachelor degree or HND in a related discipline, plus MBA and/or other post graduate or professional qualification(s)
• Age: 30 to 35 years
• Minimum of six (6) years cognate industry experience, at least two (2) of which should be at a supervisory level.

Technical Knowledge Required:

• Excellent industry knowledge.
• Product Knowledge.
• Knowledge of competition.
• Knowledge of the Nigerian and global economic trend.

Skills & Behavioural Competencies Required:

• Sound relationship and leadership skills.
• Sound credit, sales and management skills.
• Strong in analytics and numerate.
• Communication Skills.
• Charismatic personality/Good carriage.
• Dynamic, Flexible, Adaptable.
• Visionary, Opportunity sniffer
• People Skills/Emotional Intelligence

Application Closing Date
1st September, 2015.

How to Apply
Interested and qualified candidates should send their CV's to: recruitment@lapo-nigeria.org using job title as subject of the mail